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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers love the Galaxy Note9 512GB's camera quality, battery life, and screen size, with many praising its performance and the included stylus. The S Pen and ample storage space are also frequently cited as positive aspects. However, some customers find the phone's price and weight to be drawbacks. The phone's many features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,930 reviews
  • Rated 5 out of 5 stars

    Love everything about.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and takes great pictures with the easy to use camera. The pen is great making the phone more versatile.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, Jimmy! We are happy to have you as a satisfied customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    New cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome.. had a note 4 before I got a pixel.. mistake . Hated it. Finally able to get rid of it. Shot straight over to bestbuy and brought this.. I'm good now..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow thought my Note 8 was good the 9 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best phone/phablet I have owned. Fast beautiful display stays charged all day with the larger battery. Bluetooth Spen makes taking photos enjoyable now for easy eBaying along with remote features for videos,gallery etc. I by the Note for the Spen features and this one offers so much more I really didn't think I would see a big difference over my 8 but I honestly do finally I feel the upgrade was substantial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy Phone out to date 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Galaxy Phone out to date 2019! Everything the Galaxy s8+ is with faster cpu and Awesome Surround sound playback! Not to mention a stylus pen to use as an option!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone, dump Apple for the Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Best Note with superb battery life, fast processing, and beautiful camera. All the photos if my cats are going viral now that I have the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High End Mobile Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone! The battery life is terrific; it easily lasts longer than the entire day. The camera is exceptional and the phone has a very fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally getting use to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Note 4 ever since they came out and just now upgraded to a Note 9. There a enough things that are different that made it a bit difficult to use at the beginning. I figure it's because I jumped from a Note 4 to a Note 9. The transition would most likely be easier if I had upgraded more often. The battery last for an insane amount of time than my Note 4. and I really like the difference in the way the stylus feels. I actually do a lot of work on my phones and tend to use them like little tablets. If you came from the old PDA days or need a production machine, this would be the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been 8 months and this phone is a beast still!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please give me a phone that has more perks than note 9! Great camera Great low light Fingerprint Iris scanner Sd card Ip68 Headphone jack Bluetooth s-pen Wireless charging Fast charging Amazing multi tasking(split screen plus pop up apps) Stereo audio recording 4k fuhd 60fps Arguably best display Usb dongle (to hook up game controllers, cameras,charge other phones, dex, keyboard/mouse, and more) Bluetooth 5.0 is sick Secure files Always on display Smart view/screen mirroring Speakers are better 4000mah battery And now the new update with the ONE UI!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had note 9 upgraded to 10 plus, switched it fie iPhone and back to square one odd note 9 again. Just love the battery, camera, and mostly the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and the camera incredible. The full screen makes it very easy to read. The notes pen can take pictures too so you don't have to use a timer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality, battery life, and screen size are just some of the features I love about the Samsung Note 9. I highly recommend it if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new cellphone has a lot of memory great quality pictures and camara loves the size of the screen and its very friendly to use I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hits another home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not someone that usually runs out and buys a phone each year but Best Buy and Verizon were running a deal where basically it was B1G1 so my fiance and I decided to bite on the deal as it was too good to pass up. Coming from the S8+ made learning the phone nearly instant as the S9/S9+ are essentially the same phone albeit a bigger screen and a stylus. There's other upgrades (obviously) as well but the general device is nearly identical. Overall, we're extremely satisfied and believe the purchase was worth it. Again, you can't go wrong with Samsung and this phone proves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly clear, crisp, fast, responsive, powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my decision to upgrade! The phone is so crystal clear and fast. The battery life is amazing and the ability to expand the memory is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen, camera, and overall experience is perfect. Had an GS8+ prior to the upgrade, and it was well worth it, the ram and internal memory (8GB and 512GB) are just amazing, pretty much future proof for at least 2, maybe 3 or 4 years, and the absolute best part of the whole phone is the battery, I can start the day with 70-80% and still have 20-30% left at the end of the day, granted I don't consider myself a power user, but it's still just outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, sound and battery life, everthing runs smooth. Does alot of stuff, just give yourself some time to figure it out and you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in my opinion of 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Phone is very fast has alot of memory and also is expandable with micro sd and fun things you can do with the s pen. Best phone of 2018

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen, S- pen, pictures, dolby atmos sounds are great, Great value and absolutely love this phone. Does not feel big in my hand at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen, S- pen, pictures, dolby atmos sounds are great, Great value and absolutely love this phone. Does not feel big in my hand at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waited To Long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S5 for so long only because it was the last Samsung Model that you could remove the battery and replace it with a fully charged battery. When the thing finally died a couple weeks ago, I had to suck it up and get a new phone and I was convinced to get the Note 9 as it was $300 off. Well I got it and I have been impressed with it ever since. The battery life is outstanding and it is lightning fast. Iris scanning to open it up gets a little cumbersome sometime but worth it for the extra security. I recommend this to anyone looking to upgrade their stuff.

    I would recommend this to a friend