Customer Ratings & Reviews

Aloha Gemcap, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value your thoughts as we strive to improve our product line based on customer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have what's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the linked resources below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward or if you have any questions for us, feel free to reach out to Support at your earliest convenience. Thanks for being a cherished Samsung customer. - Debra

Good day Snow, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your sentiments as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thanks for choosing Samsung! - Debra

Hi there NavH, thank you for reaching out to share your experience with using the Samsung Galaxy Ring. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. When both devices are worn simultaneously, the Galaxy Watch is designated as the primary device for tracking, which might cause interference with the ring's independent tracking and potentially lead to discrepancies in SpO2 readings. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your feature. Thank you for being a valued Samsung customer. - Debra