Customer Ratings & Reviews
- Model:
- SM-Q500NZKAXAR
- SKU:
- 6588135
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Galaxy Ring for its comfort, sleek design, and overall performance, with some users noting it resembles a piece of jewelry. Many find the battery life to be sufficient and appreciate the sleep tracking capabilities, which help them better understand their sleeping habits.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sensor performance
need to improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good idea but needs to sense more ...blood presure...blood glucose... as other phones do
I would recommend this to a friendBrand response from Samsung
Posted .Greetings ChristianR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Samsung Galaxy Ring has been designed for health and fitness tracking. It monitors your activity, sleep, heart rate, and menstrual cycle, to provide personalized health insights through the Samsung Health app. The ring utilizes its sensors to collect data, which is then analyzed by AI to provide insights like sleep coaching and an "energy score". If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Not bad, but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t give me as much information as I was hoping, think my wife would benefit more from it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BillieJ, thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Ring is a great option for those who want a discreet way to track health and fitness data without the bulk of a smartwatch. It's super comfortable to wear, especially for sleep tracking, and it offers features like heart rate, blood oxygen, skin temperature, and sleep stage monitoring, to name a few. It also provides insights through the Samsung Health app and can automatically track workouts. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra
ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and understand. would recommend!!!
I would recommend this to a friendA highly advanced and intelligent smart ring.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device performs exceptionally well in terms of accuracy, particularly in the areas of heart rate monitoring and sleep tracking.
I would recommend this to a friendBattery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been only one year. The battery runs down and have to recharge every day...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey JAES, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a cherished Samsung customer. - Debra
Colour
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am facing experiencing a color issue with your Samsung Galaxy Ring
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AvinashK, thank you for reaching out to share your experience with using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information than we currently have available before we can do so. Please do not hesitate to contact Support at your leisure if you would like further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung. - Debra
Dont' buy ipen box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, was an open box. Don't buy open box of this item. Battery died in 2 hours.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason for the 1 star review is 2-fold. Initially, I liked the ring. I bought it mainly to track my sleep apnea and 02 scores while asleep. All of the other stuff was just icing on the cake. It was a steep investment monetarily for the price, but if it did the job, worth it. When I later discovered it had a shelf life of barely over 2 years and 400 charge cycles, I was put off but it wasn't a deal breaker. It was then I decided to just wear it at night to track my sleep scores, which should extend the life of the ring greatly. Then I found out I get a very limited sleep reading when I only wear it at night and no 02 scores at all. It was at this point I decided to return it, but when I went on the BB site to start a return, I discovered the return window had closed, yet I'd only had the ring for 15 days. Evidently you have only 14 days to return the product. This has turned my stomach to owning anything Samsung ever again, including TV's and phones. I don't like being taken advantage of like that after having been a good customer for decades.
No, I would not recommend this to a friend
Battery Failed within 1 Year
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend based on my personal experience. After 9 months of use, the battery has gone from lasting a full week on a single charge, to only ~5 hours. Researching this issue on google has revealed many other experiencing this kind of issue. Samsung support has not been the most helpful in getting this resolved. I would wait for a 2nd or 3rd gen variation of this device before committing to the price tag.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Thomas, thank you for sharing your experience with using the Samsung Galaxy Ring. We value your thoughts and critiques as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to check out, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Best Buy Customer Service Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ring as a gift. As a BB member, I got a discount plus the ring came with a $50 gift card. Unfortunately, the ring size was wrong. Upon exchanging for the right size, Best Buy employeees were confused. They were charging me extra $50 because I got a gift card when I first bought it. It’s a simple exchange for a wrong size. Very simple to understand. I do not know why Best Buy is not equipped or have the ability to understand an even exchange transaction. Nevertheless, I will be returning the ring and buying it from another vendor who understands a simple exchange transaction.
I would recommend this to a friend- Cons mentioned:Step tracking
do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not durable scratches easily and isn’t too reliable when it comes to tracking steps
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out and sharing your feedback on the Galaxy Ring, Tito. The Galaxy Ring is designed for all-day wear and features an elegant, lightweight design. Made from titanium and available in three scratch-resistant finishes, it combines timeless style with advanced wellness tracking enhanced by Galaxy AI. With three sensors, the Galaxy Ring offers a deeper understanding of your health. It incorporates the latest health-tracking innovations into a compact design that fits comfortably around your finger. If you are having challenges tracking your steps while using the ring, we recommend checking for any software updates that may be available. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
