Customer Ratings & Reviews

Hi there Caritas, thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra

Hey Bork, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improvement the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Support if you would like any further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer. - Debra

Hey JohnD, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Good day RichardM, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. The advertised Galaxy Ring is a titanium-based smart wearable designed for 24/7 health monitoring, specifically focusing on sleep, energy levels, and fitness tracking without a screen. Some other key features include Energy Scores, in-depth sleep analysis, automatic workout detection, gesture controls, and menstrual cycle tracking, with all data syncing to Samsung Health. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra