Customer Ratings & Reviews

Howdy Jerryrard, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you've described to be experiencing with your battery life. Let us know if you would like further assistance afterward by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra

Good day BiancaG, thank you for taking the the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. A blinking red light on your Galaxy Ring typically indicates that the battery level is low or it is actively measuring your health data and needs more power. If the ring is not on your finger and still blinking red, it indicates a low battery status. Please take a moment to review, "How to charge the Galaxy Ring" or "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to contact Support afterward if you have any questions or if you would like further assistance. Thank you for being a faithful Samsung customer. - Debra

Hey there Brwneyed1, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Feel free to reach out to Support after reviewing the resource shared. Thank you for being a valued Samsung customer. - Debra