Customer Ratings & Reviews

Aloha JamesA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about battery expectations. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Greetings Lenny, thanks for reaching out to us to share your experience using your Samsung Galaxy Ring. We appreciate your insights as they provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out "How to charge the Galaxy Ring" to help resolve what you've described to be experiencing with your battery life. If you would like additional assistance afterward or if you think of any questions you may have for us, please do not hesitate to contact Support at your earliest convenience. Thank you for being an integral part of the Samsung community! - Debra

Salutations JoeW, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

Aloha Seguro, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring. Feel free to contact Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra

Hello CesarL, thank you for contacting us about your experience using the Samsung Galaxy Ring. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your Galaxy Ring. If you have any questions or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra

Good day JustenT, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Your Galaxy Ring is awesome at tracking metrics like steps, distance, calories, heart rate, heart rate variability (HRV), blood oxygen, skin temperature, and sleep stages. It also provides an energy score, offers sleep coaching, tracks menstrual cycles, and automatically detects and records workouts like walking and running. Additional features include gesture control for phone functions like dismissing alarms or taking photos, wireless charging, and integration with the Samsung Health app for personalized insights, all without the need of a subscription! In order to ensure that your Galaxy Ring remains in its pristine working condition, after exposure to liquids other than clean water (such as coffee, beverages, soapy water, oils, perfumes, and chemicals such as sunscreen, hand sanitizer, and cosmetics), please rinse the Ring with clean water, wipe with a soft, clean cloth, and dry thoroughly before use to maintain water resistance. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a valued Samsung customer. - Debra