Customer Ratings & Reviews
- Model:
- SM-Q501NZDAXAR
- SKU:
- 6588184
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent battery life, comfort, and effective sleep tracking. Many also appreciate its overall performance, attractive design, and lightweight feel. However, a recurring concern among customers is its susceptibility to scratches.
This summary was generated by AI based on customer reviews.
What if...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image the Lithium ion battery shorting out and catching fire. All while the ring gets stuck on your finger and not being able to remove it.
No, I would not recommend this to a friendBattery will fail you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died 2 months after warranty, doesn't hold a charge for overnight even when at 100% prior to bed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JosephV, we love that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as anticipated. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out "How to charge the Galaxy Ring" to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to contact Support at your earliest convenience. Thanks for being a valued Samsung customer. - Debra
Galaxy Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not receive my order. No customer service number available or anything.
No, I would not recommend this to a friendhorrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the heart detection is inaccurate when working out. i compared it to my pulse ox several times and heart rate on ring read 105bpm while several different pulses ox read 140bpm because of inaccurate heart rate detection, your calories burn calculation is off too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LisaC, thank you for sharing your experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing inaccurate heart rate and calorie burn readings with your Galaxy Ring, please ensure that your device fits properly, be sure to clean the sensors, and verify your profile information in the Samsung Health app. If what you've described continues to persist afterward, consider restarting the app, unpairing and repairing the device, or reaching out to Support for further assistance with troubleshooting your device. If you would like further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
BestBuy is a scam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though the products are real, thier inventory is not! Best Buy will gladly take your and tell you you can get your product in 2 days, all a lie. They know full well they dont have any stock and wont for a few months. Dont shop here if you can avoid it!
No, I would not recommend this to a friend