Customer Ratings & Reviews

Aloha JamesA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about battery expectations. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Good day RichardM, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. The advertised Galaxy Ring is a titanium-based smart wearable designed for 24/7 health monitoring, specifically focusing on sleep, energy levels, and fitness tracking without a screen. Some other key features include Energy Scores, in-depth sleep analysis, automatic workout detection, gesture controls, and menstrual cycle tracking, with all data syncing to Samsung Health. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra

Hey there Kenj, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring isn't tracking your steps accurately, please ensure it fits snug and is charged. Also, check Samsung Health settings to select "All steps" and allow your arms to swing naturally. Be sure to keep your phone nearby and finally try restarting your devices or updating apps. If you have any questions for us afterward or if you would like further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

Aloha Seguro, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring. Feel free to contact Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra

Greetings Laurel, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra