Customer Ratings & Reviews
- Model:
- SM-Q515NZSAXAR
- SKU:
- 6610261
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Galaxy Ring for its comfort, sleek design, and overall performance, with some users noting it resembles a piece of jewelry. Many find the battery life to be sufficient and appreciate the sleep tracking capabilities, which help them better understand their sleeping habits.
This summary was generated by AI based on customer reviews.
dead battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 6 months, the battery has to be charged sometimes twice a day. trying to get Samsung support for it is near impossible,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JefferyC, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you've described. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really a solid ring but if you lose weight the ring stops fitting right. I also got blisters from wearing it so much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Ember, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "How to find the right size Galaxy Ring" to help resolve what you may be experiencing with sizing. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a devoted Samsung customer. - Debra
Dont' buy ipen box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, was an open box. Don't buy open box of this item. Battery died in 2 hours.
No, I would not recommend this to a friend
Battery Failed within 1 Year
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend based on my personal experience. After 9 months of use, the battery has gone from lasting a full week on a single charge, to only ~5 hours. Researching this issue on google has revealed many other experiencing this kind of issue. Samsung support has not been the most helpful in getting this resolved. I would wait for a 2nd or 3rd gen variation of this device before committing to the price tag.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Thomas, thank you for sharing your experience with using the Samsung Galaxy Ring. We value your thoughts and critiques as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to check out, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Best Buy Customer Service Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ring as a gift. As a BB member, I got a discount plus the ring came with a $50 gift card. Unfortunately, the ring size was wrong. Upon exchanging for the right size, Best Buy employeees were confused. They were charging me extra $50 because I got a gift card when I first bought it. It’s a simple exchange for a wrong size. Very simple to understand. I do not know why Best Buy is not equipped or have the ability to understand an even exchange transaction. Nevertheless, I will be returning the ring and buying it from another vendor who understands a simple exchange transaction.
I would recommend this to a friendNot there yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the ring for a week, and it needs updating. I had surgery and haven’t been active, so the ring gives me a lousy energy score because I'm not active, but everything else is good. Sometimes, my heart rate is 30 beats off. It shows my sleep pattern is bad most of the nights.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jmp369, thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information than we currently have available. Without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support. Please feel free to reach out to Samsung Support when it is most convenient for you to conduct some troubleshooting on your device. Thank you for being a loyal Samsung customer. - Debra
Worse than a $20 ring from China
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ring had less features than a $20 smart ring I got from China. To use most of the features, you have to have a Galaxy Watch. Not only that, but you must install a ton of Samsung bloatware on your phone to run it. It's also thicker and less comfortable than my cheap ring. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Everide, thanks for taking the time to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. The Galaxy Ring has been designed for those seeking comprehensive health and fitness tracking, packaged in a discreet and comfortable form factor. The Galaxy Ring offers features like sleep tracking, heart rate monitoring, skin temperature sensing, and activity tracking, to name a few. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for choosing Samsung! - Debra
Waste of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing this ring seems to do is light up all night long. The green and red lights stay on all night. I don't notice them during the day, but I sure notice them at night. I don't see that the ring measures anything. It does my skin temperature, but that is the only thing it measures. The battery no longer holds a charge. I'm sure that's because the lights stay on all night. Hopefully, the next version will be better. This one is a waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations KathiG, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing some disconnect with your Galaxy Ring's tracking abilities, please make sure that your Galaxy Ring is properly fitted and not too loose. Also, check to see if it needs to be cleaned. Dirty sensors can make tracking difficult and please also ensure that your device is properly aligned with your skin. Keep in mind that certain features, like step counting, may not work properly if you're holding a magnet or a magnetic object in the hand wearing the ring. Feel free to check out, "Keep your Galaxy Ring clean" and "Reset the Galaxy Ring to connect to a new phone" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Battery Life was horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and immediately had to return two days later. Ring would be fully charged and drained of battery within a few hours, defeating the purpose of wearing it overnight and keeping track of information. I will probably wait for the next gen of this ring before purchasing again. Otherwise, the look and feel of it were great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Miraj, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions afterward, please let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Ring arrived dead on arrival, service terrible too
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring arrived defective. Doesn’t work at all. Best Buy sent me to Samsung. Samsung sent me to Best Buy. Best Buy, After speaking with 4 different employees at Best Buy telling me wildly different claims of what they can and can’t do to return or exchange the item. I just finished my fifth call in three days and we will see how this goes. They won’t exchange it but they said they are going to send someone from Best Buy to pick up the ring to my house, y0 miles from the nearest Best Buy or major town. Seems easier just to swap it but whatever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Greatgame, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you have any questions for us or if you would like any further assistance, let us know by reaching back out at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Samsung ring.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ring wouldn't hold a charge. I had to send it back and ordered another one. The second one would not work at all!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MonicaW, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The Galaxy Ring should be fully charged before using it for the first time. If the battery is completely drained, it may need to be charged for at least ten minutes before it can be used. No matter which charging method you use, you must charge the Galaxy Ring in the case that came with it. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring battery. If you would like any further assistance, do not hesitate to contact Support. Thank you for being a treasured Samsung customer. - Debra
- Cons mentioned:Step tracking
Typing typo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't accurate. When typing on my keyboard, it registered my ryping as steps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey NazH, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Ring, however, we need more information than we currently have available before we can do so. Please reach out to Support at your leisure for further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Good when it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good when it works, but the battery has started having issues and doesn't keep charge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello VetaV, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring has been designed to slip on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Let us know if you have any questions after checking out the resources linked below or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for choosing Samsung! - Debra
Finger hurt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but not for me, the ring made my finger hurt a lot
I would recommend this to a friendBrand response from Samsung
Posted .Good day BrendaM, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. We recommend utilizing the Galaxy Ring Sizing kit to find your perfect size! Once you receive your sizing kit, try on the rings and find the one that feels like the best fit you! After you find the one you like, be sure to wear it for more than 24 hours, including while sleeping. Wear it properly with the indicator line on the outside of the ring facing the palm of your hand. If for any reason that size feels uncomfortable after wearing it for the extended period of time, try another size. Feel free to check out, "How to find the right size Galaxy Ring" if you have any questions regarding finding your perfect size. If you would like any further assistance, feel free to reach out to Support. Thank you for being an unwavering Samsung customer. - Debra
- Cons mentioned:Step tracking
do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not durable scratches easily and isn’t too reliable when it comes to tracking steps
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out and sharing your feedback on the Galaxy Ring, Tito. The Galaxy Ring is designed for all-day wear and features an elegant, lightweight design. Made from titanium and available in three scratch-resistant finishes, it combines timeless style with advanced wellness tracking enhanced by Galaxy AI. With three sensors, the Galaxy Ring offers a deeper understanding of your health. It incorporates the latest health-tracking innovations into a compact design that fits comfortably around your finger. If you are having challenges tracking your steps while using the ring, we recommend checking for any software updates that may be available. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
Wrong delivery... worse service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for silver color 12 size and received gold color 10 size. Tried to return at store, they denied to take return ans asked to check with support online. I tried 3 times to connect with support, they are of no use. Took more than 30 mins to check and finally did nothing
I would recommend this to a friendShipping is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have mny details because i havent received my ring and ordered it several weeks ago. Best buy and fedex have been placing the blame back and forth. Wish i had more to say. Looking forward to actually receiving what i purchased.
No, I would not recommend this to a friendWhy did Samsung bother.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't get it. You need two apps? Where's my data? Huh? Will this ever auto detect activity? Sleek and light ring, so I gave it 2 starts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha KM1256, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. With the Galaxy Ring, you can keep track of your health and wellness using energy, sleep, heart rate, and activity tracking features. The data from each can be viewed in the Samsung Health app. If you’re wearing the Galaxy Ring for an extended period of time, it will automatically register certain exercises and record your fitness data. This includes the exercise type, workout duration, and calories burned. Please take a moment to review, "Keep track of your workouts with the Galaxy Ring" to learn more about utilizing the features of your Galaxy Ring, including the Auto Detect feature. If you would like any further assistance after reviewing the resource shared, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Bad battery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first now the battery is dying every day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Traoglobyte, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, number of calls and messages, charging frequency, and other factors. Frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. As well as Environmental Factors like Temperature, network environment, and signal strength can all affect battery life. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." If you would like further assistance afterward, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Great device if the battery wasn't garbage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, not worth a penny. Battery life is a week when you buy it. Not even a year in and it doesn't make it 24 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DigitalVir, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Afterward, reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra