Customer Ratings & Reviews
- Model:
- SM-Q505NZDAXAR
- SKU:
- 6588067
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
to a friend
Terrible tracking, but comfortable and clean
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring looks and feels amazing. Leaps ahead of the competition. However, the activity tracking is absolutely atrocious. The step tracking, which is arguably one of the easiest and most important features for a fitness wearable to have, is just terrible. It tracks my steps when I'm driving a car and in the time it took me to walk up and use the bathroom. I apparently walked over a 150 steps. This thing easily doubles or triples the amount of steps you walk and detects any movement of your hand as steps walked it's absolutely, horrendous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Stephen. We appreciate you sharing your experience with the Galaxy Ring. We understand your concern regarding the inaccurate step count. To assist you, we recommend submitting an error report, which will allow our engineers to investigate the symptoms you're experiencing. Here’s how to submit an error report for your Galaxy Watch, Galaxy Buds, or Galaxy Ring using the Galaxy Wearable app on your connected phone or tablet:
1. Open the Galaxy Wearable app on your device.
2. Tap the Menu (which may appear as a circle at the bottom center of the screen or three horizontal lines on the left side).
3. Tap "More" in the upper right corner (indicated by three vertical dots).
4. Select "Settings," then scroll to the bottom and tap "Contact us."
5. Choose "Error reports" under "Send feedback."
6. From the list, select the wearable device(s) you are experiencing difficulties with to gather the necessary data, then tap "Next."
7. Ensure that the "Send system log data" option is checked, then fill out the required fields.
8. If you would like to include an additional attachment, tap the Attach icon (it looks like a paperclip) in the upper right corner to add a photo, screenshot, or voice recording.
9. Once you’re ready, tap the send arrow in the upper right corner.
Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please reach out to us at Support so that we can look into what needs to be done to get this resolved. -Kelvin
Boom rong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy wow wow wow wow wowwow wow wowwoww ful data
I would recommend this to a friendGreat ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this ring, wears and uses it everyday, so of course I love it also, lol
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very convenient, you just put it on and forget about it. It works seamlessly with a Samsung health and monitors all the things I want to monitor.
I would recommend this to a friendTy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The galaxy ring has aided my health program. I like it.
I would recommend this to a friendBling ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love never take it off...I enjoy the ease best thing ever
I would recommend this to a friendOura 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, as described, good quality love the app. 100% recommended
I would recommend this to a friendIts great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The insights are so helpful and its so comfortable!
I would recommend this to a friendring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great app setup and integrated with samsung phone, no monthly fees and very accurate on sleep cycle
I would recommend this to a friendWarranty service agent lied to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deserves zero stars. Battery lasts 6-7 days until 10 months in and the battery suddeny starts dieing with no warning in about 30 hours. Contact warranty services and they tell me it's out of warranty. Website says 12 month warranty. Agent says nope, out of warranty but you can send it in to be checked out for $107.00 but repairs are extra. Do they train their agents to lie to customers?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy SamsungStinks, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please feel free to reach out to Support after reviewing the resources shared below if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
To be honest, no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It records well and is accurate, not for what i need though and not comparaple to the oura. Both are over priced and overall not worth it. Battery dies and no way to charge it outside of the case if the two arent constantly together or if one stops working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day BeccaE, thanks for reaching out to share your experience with using the Samsung Galaxy Ring. We value your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to check out, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Wedding ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves tech so this ring was the best purchase for him !
I would recommend this to a friendQuicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, keep me up to date with my health, loving it !!
I would recommend this to a friendExactly what I wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected! I do not always wear my watch, so this helps me set wellness goals that include skeep and stress.
I would recommend this to a friendChristmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present for my husband. Well worth price.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my girlfriend. She loves being able to track her health.
I would recommend this to a friendbattery broken in less than a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when I first bought it, it would last multiple days without needing a charge, now it lasts less than 24 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DanielF, thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you've described. If you would like to share any other feedback with us or if you would like further assistance after reviewing the resources provided below, please feel free to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish all around good product. A good gift.
I would recommend this to a friendGreat replacement for the smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches well with the samsung phones. So much more convenient than the watches. Doesn't have all the features, but works for what I need it to do. Great first iteration, looking forward to next steps from Samsung.
I would recommend this to a friendBetter than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sleep tracking and highly accurate step counter
I would recommend this to a friend