Customer Ratings & Reviews

Good day JustenT, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Your Galaxy Ring is awesome at tracking metrics like steps, distance, calories, heart rate, heart rate variability (HRV), blood oxygen, skin temperature, and sleep stages. It also provides an energy score, offers sleep coaching, tracks menstrual cycles, and automatically detects and records workouts like walking and running. Additional features include gesture control for phone functions like dismissing alarms or taking photos, wireless charging, and integration with the Samsung Health app for personalized insights, all without the need of a subscription! In order to ensure that your Galaxy Ring remains in its pristine working condition, after exposure to liquids other than clean water (such as coffee, beverages, soapy water, oils, perfumes, and chemicals such as sunscreen, hand sanitizer, and cosmetics), please rinse the Ring with clean water, wipe with a soft, clean cloth, and dry thoroughly before use to maintain water resistance. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

Hello CesarL, thank you for contacting us about your experience using the Samsung Galaxy Ring. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your Galaxy Ring. If you have any questions or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra

Howdy Rtrom10, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your battery life. If you would like further assistance after reviewing the resource provided, please let us know by contacting Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Greetings ChristianR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Samsung Galaxy Ring has been designed for health and fitness tracking. It monitors your activity, sleep, heart rate, and menstrual cycle, to provide personalized health insights through the Samsung Health app. The ring utilizes its sensors to collect data, which is then analyzed by AI to provide insights like sleep coaching and an "energy score". If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Hey Bork, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improvement the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Support if you would like any further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer. - Debra

Hey there Kenj, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring isn't tracking your steps accurately, please ensure it fits snug and is charged. Also, check Samsung Health settings to select "All steps" and allow your arms to swing naturally. Be sure to keep your phone nearby and finally try restarting your devices or updating apps. If you have any questions for us afterward or if you would like further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

Hey there John, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you can keep track of your health and wellness using energy, sleep, heart rate, and activity tracking features. The data from each can be viewed in the Samsung Health app. * Energy Score: Your energy score includes a comprehensive analysis of your measured sleep, daily activities, and heart rate data. * Sleep: Analyze and record your sleep by measuring your heart rate, blood oxygen, and skin temperature. * Heart rate: Measure and record your heart rate. * Workouts: Galaxy Ring can automatically detect and track walking and running once you enable it in Samsung Health settings in the Galaxy Wearable app. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra

Good day RichardM, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. The advertised Galaxy Ring is a titanium-based smart wearable designed for 24/7 health monitoring, specifically focusing on sleep, energy levels, and fitness tracking without a screen. Some other key features include Energy Scores, in-depth sleep analysis, automatic workout detection, gesture controls, and menstrual cycle tracking, with all data syncing to Samsung Health. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra

Hello Svndallas, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like further assistance after reviewing the resources shared below, please feel free to contact Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra