Customer Ratings & Reviews
- Model:
- SM-Q505NZDAXAR
- SKU:
- 6588067
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
to a friend
terrible purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought November. died by february. hours spent trying to get it repaired with samsung, rejected despite having all paperwork. dont waste your money - it doenst track many stats anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Laurel, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
New Ring good excellent.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my ring have samsung no married or only single as done.
I would recommend this to a friendRing faulty, Samsung service is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. My ring stopped holding a charge after 6 months. I tried to get the ring repaired or replaced under the warrantee. First they denied that the ring was under warrantee: I uploaded the receipts, they agreed the warrantee was valid until March 2026. Then the website/customer support gave me the run around for several days, then on November 1, they declared the warrantee expired October 31. What a bunch of crooks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WilliamS, thanks for reaching out to share your experience using the Samsung Galaxy Ring. We understand how frustrated you may feel to have a device that may no longer be working properly. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Feel free to reach out to Support afterward for further assistance. Thanks for your candor and for being a valued Samsung customer. - Debra
Disappointing! ,,,,and this was returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply did not work as adverstiesed. I thought at first was hardware, so retured for another device. Had exact same issues with the second unit. Spent better part of 3 weeks working with Samsung support....to keep it short, inept, unprodutive, and not a good experience at all. They had me keep sending the exact same things...over and over. I was super excited about the ring....feel a little crushed to be honest. Issues: Did not track sleep accuratly Did not track heart rate accuralty (yes it was sized correctly)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CHRISF, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring tracks various health and wellness metrics which includes activity, sleep, heart rate, and menstrual cycle (using skin temperature). The Galaxy Ring does not offer continuous heart rate tracking in the same way as a Galaxy might. It primarily measures heart rate periodically and automatically detects workouts to track heart rate during those periods. However, it does not provide a constant, real-time heart rate reading throughout the day. Please check out, "Track your sleep with the Galaxy Ring" when you have the time to learn more about utilizing this feature. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Great if you have a Samsung phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything leads me to believe it’s a great product, you just can’t use it if you’re a Mac/OS user.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnnieH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We value your feedback as it ensures we remain innovative and improve on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You are correct, the Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). If you would like to share additional feedback with us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Best buy is best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered as promised. Love the ring, the size fits well
I would recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get this ring but inly kept it about a month because it just wasn't working right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BestLaptop, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
If you buy plan on replacing it often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery life after 1 year is terrible. this truely is a throwaway electronics. battery life is down to 2 days use and the charging case adds only 50percent to ring its terrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Jric, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra
Samsung Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wont last 2 days, highly disappointed on samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AngelV, thanks for choosing to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra
Colour
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am facing experiencing a color issue with your Samsung Galaxy Ring
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AvinashK, thank you for reaching out to share your experience with using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information than we currently have available before we can do so. Please do not hesitate to contact Support at your leisure if you would like further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung. - Debra
Battery life terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months in on my second ring and this one is even worse. Battery wont even last a day. Probably going to return this and get a different brand. I love samsung but they need to figure this out, $400! Not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Kilmerw, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about your battery life. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
An excellent set and forget technology
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I begin my review, let me recommend you get the Galaxy Ring Sizing Kit to ensure that you properly size the Ring before ordering it. It had been such a long time since I last purchased a ring that I didn’t have any idea which size to order. I also didn’t know which finger I wanted to wear the ring on, so ordering the Galaxy Ring Sizing Kit was a big help. The sizing kit has 9 different sizes to choose from, ranging from size 5 to size 13. Do keep in mind that the Galaxy Ring only comes in whole sizes, not half or quarter sizes. For example, you won’t be able to order a Galaxy Ring in size 7.5. Also keep in mind that the larger the ring size, the bigger the internal battery. The one I chose was a size 13, the largest size available. As such, it has about a week’s worth of battery. Size 13 has a 23.5ma battery, while the smaller ring sizes will have respectively smaller batteries. Now, about the Ring: ================== My size 13 Ring is very light weight, so much so that I forget that I’m wearing it. I wear it all day long, and all night long, too. I wear it when exercising – including when I’m lifting weights. I wear it when cooking, cleaning, showering, and sleeping. I am sometimes aware I’m wearing the Ring during certain activities - like playing golf or lifting weights. It’s to be expected, and I simply adjust my grip so that it’s not a problem. The charging case for the Ring is a transparent plastic. It is a very attractive case that has a USB type-C port on the rear for recharging the case itself. Flip open the case and you’ll find a nub that the Ring slides onto in order to store and/or recharge the ring. The top of the nub has a button you can press. Tap the button once and a white circle of light illuminates to show you how much battery capacity the case has left. As noted in the previous paragraph, just slide the Ring down on the nub until it is fully seated to start the Ring’s recharge process. From all the information I’ve gathered, the case has sufficient battery capacity for an additional 1.5 ring charges. You can go from 0% battery to 40% in just about 30 minutes if you need to quick charge the Ring. In addition to just tapping the button on the nub to see the case’s battery level, tap and hold the button to turn on pairing mode if you need to transfer the Ring to a different Android phone. To manage the Ring, you will need to install the Galaxy Wear app on your Android phone. I have a Samsung Smart Watch as well, so the Wear app shows me both the watch and the ring. It also shows me the battery levels of both. I haven’t let the ring’s battery get too low at this writing, so I don’t know if the Wear app will alert me with a low-battery notification for the Ring if it runs low on battery. Before I forget, please note that the Galaxy Ring does not need a subscription. And, it does not replace the need for having a smartwatch. In addition to monitoring your heartbeat, the Ring also monitors skin temperature and blood oxygen. Skin temperature can help women predict when their monthly cycles will begin (per Samsung). It also has a heart rate alert. The feature allows you to specify how low or how high your heart rate is to go for the app to trigger an alert. This hasn’t happened to me yet, so I don’t know what the alert looks like. I have my Low Heart Rate set at 40 beats per minute and my High Heart Rate set to 120. The Ring can and does monitor your sleep. I don’t wear my smartwatch at night, so all sleep related information I find in the Samsung Heath app originates from the Ring. One funny note: Since receiving the Ring, people have been asking me why I’m wearing a wedding ring on my index finger. I have the matte black version of the Ring and it does look just like a wedding ring. In conclusion, I like this ring. It’s a set and forget type of device – which is exactly my style. And as I noted above, it’s so light that I forget I’m wearing it. And since it looks like a genuine ring, you don’t look like a Borg character from some Star Trek series. Very cool!
I would recommend this to a friendNO EXCHANGE ALLOWED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is good, but I needed one size up. I got a great price and it came with a $100 gift card! After receiving mutiple conflicting answers from several calls and chats with BestBuy customer service, a visit to the store, and a call to corporate with the store manager There is no exchange allowed. To get the correct size, I would have to return the ring that did not fit and purchase the size I needed at the current price. I would lose the amazing sale price and the gift card promotion!! So, I just returned it. I was really bummed about it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there HeidiR, thank you for taking the opportunity to review your experience using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Once you receive your sizing kit, try on the rings and find the one that feels like the best fit you! After you find the one you like, be sure to wear it for more than 24 hours, including while sleeping. Wear it properly with the indicator line on the outside of the ring facing the palm of your hand. If for any reason that size feels uncomfortable after wearing it for the extended period of time, try another size. Feel free to check out, "How to find the right size Galaxy Ring" if you have any questions regarding finding your perfect size. If you would like any further assistance after reviewing the resources shared, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Not even a year old and basically useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 1 year old, the battery doesn't last a day. It has kept a connection throughout the night long enough to give me an accurate sleep assessment maybe 10% of the time. It's honestly useless and I haven't even had it 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey EricW, thanks for providing us with your feedback regarding your experience using your Samsung Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review "How to charge the Galaxy Ring" and "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. If you have any questions for us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for choosing Samsung! - Debra
Crap battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.8 months after getting it has to be charged daily sometimes more than once a day for quite a while it was every 5-7 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DerekM, thanks for reaching out to share your experience using the Samsung Galaxy Ring with us. We appreciate your candor as we continue to improve the performance and functionality of our products, thanks to feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We understand how frustrating it may feel to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. We're always happy to assist you in any way that we can! Thank you for being a devoted Samsung customer. - Debra
Want a refund!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this ring for less than a year and it will not remain charged for more than 10 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Bubba, thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance or if you have any questions. Thanks for being a loyal Samsung customer. - Debra
Broke after 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product battery would go out in under 24 hours after 7 months or regular use so I sent it for repairs. Device has no physical damage and it's never been wore while submerged in water. I got to assume it's an assembly or material quality issue, but I've been notified that whatever it is, it's not covered under warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Andres, thank you for your feedback on your Samsung Galaxy Ring. We know how frustrating it is when your device is not operating as intended, and you are not having the expected experience with your warranty. Without knowing the reason for your warranty not being honored, we do have the full warranty information available online for your reference. We also have our team of experts available through chat to offer additional insight if you have questions. Thank you for being a Samsung customer. -Elizabeth
Lights on all night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started really good, but in a couple of weeks the battery life started degrading. I turned off all the functions and now it's even worse. The lights are on ALL night, even with all the options off. I regret buying it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ManuelD, thank you for finding the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, number of calls and messages, charging frequency, and other factors. Frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. As well as Environmental Factors like Temperature, network environment, and signal strength can all affect battery life. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring."
If you’re having an issue with your Galaxy device or an app on your device, you can send an error report to Samsung. This can be done through the Samsung Members app or by using the desired app on your device. Please feel free to take a moment to review, "How to submit an error report for your Galaxy device or app." If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
Buyer Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason for the 1 star review is 2-fold. Initially, I liked the ring. I bought it mainly to track my sleep apnea and 02 scores while asleep. All of the other stuff was just icing on the cake. It was a steep investment monetarily for the price, but if it did the job, worth it. When I later discovered it had a shelf life of barely over 2 years and 400 charge cycles, I was put off but it wasn't a deal breaker. It was then I decided to just wear it at night to track my sleep scores, which should extend the life of the ring greatly. Then I found out I get a very limited sleep reading when I only wear it at night and no 02 scores at all. It was at this point I decided to return it, but when I went on the BB site to start a return, I discovered the return window had closed, yet I'd only had the ring for 15 days. Evidently you have only 14 days to return the product. This has turned my stomach to owning anything Samsung ever again, including TV's and phones. I don't like being taken advantage of like that after having been a good customer for decades.
No, I would not recommend this to a friendWill not honor exchanges for sizes on sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ridiculous Best Buy will not honor the sale price while doing exchanges on sizes because "it will hurt the bottom line as it is not the same SKU." Maybe it's my fault, but the return policy is very unclear on Best Buy's website. $170 difference FYI.
No, I would not recommend this to a friend