Customer Ratings & Reviews

Aloha Gemcap, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value your thoughts as we strive to improve our product line based on customer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have what's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the linked resources below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward or if you have any questions for us, feel free to reach out to Support at your earliest convenience. Thanks for being a cherished Samsung customer. - Debra

Howdy Jerryrard, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you've described to be experiencing with your battery life. Let us know if you would like further assistance afterward by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra

Greetings Dave, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. There are a few things to keep in mind when wearing the Galaxy Ring. For instance, you'll want to ensure that the orientation indicator on the side of the ring is facing towards your palm. Also, make sure the ring fits and there are no gaps between your skin and the ring’s inner surface. This will ensure proper health tracking. It's best to wear the ring on your non-dominant hand to avoid scratching it and avoid wearing metal jewelry on adjacent fingers. Be sure to remove the ring when handling heavy or hard objects and avoid wearing the ring when handling magnets, as these may interrupt the health tracking features. Feel free to check out, "How to set up and wear your Galaxy Ring" if you would like to learn more. For Samsung Health related data errors, please also submit feedback by going to Samsung Health App settings > Contact Us > Error Reports. If you would like to share additional feedback with us or if you would like any further assistance afterward, let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra