Customer Ratings & Reviews

Greetings ChristianR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Samsung Galaxy Ring has been designed for health and fitness tracking. It monitors your activity, sleep, heart rate, and menstrual cycle, to provide personalized health insights through the Samsung Health app. The ring utilizes its sensors to collect data, which is then analyzed by AI to provide insights like sleep coaching and an "energy score". If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Hello Svndallas, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like further assistance after reviewing the resources shared below, please feel free to contact Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra

Hey there Kenj, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring isn't tracking your steps accurately, please ensure it fits snug and is charged. Also, check Samsung Health settings to select "All steps" and allow your arms to swing naturally. Be sure to keep your phone nearby and finally try restarting your devices or updating apps. If you have any questions for us afterward or if you would like further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

Good day RichardM, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. The advertised Galaxy Ring is a titanium-based smart wearable designed for 24/7 health monitoring, specifically focusing on sleep, energy levels, and fitness tracking without a screen. Some other key features include Energy Scores, in-depth sleep analysis, automatic workout detection, gesture controls, and menstrual cycle tracking, with all data syncing to Samsung Health. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra

Hey there John, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you can keep track of your health and wellness using energy, sleep, heart rate, and activity tracking features. The data from each can be viewed in the Samsung Health app. * Energy Score: Your energy score includes a comprehensive analysis of your measured sleep, daily activities, and heart rate data. * Sleep: Analyze and record your sleep by measuring your heart rate, blood oxygen, and skin temperature. * Heart rate: Measure and record your heart rate. * Workouts: Galaxy Ring can automatically detect and track walking and running once you enable it in Samsung Health settings in the Galaxy Wearable app. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra

Hey DanielF, thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you've described. If you would like to share any other feedback with us or if you would like further assistance after reviewing the resources provided below, please feel free to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Salutations BillieJ, thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Ring is a great option for those who want a discreet way to track health and fitness data without the bulk of a smartwatch. It's super comfortable to wear, especially for sleep tracking, and it offers features like heart rate, blood oxygen, skin temperature, and sleep stage monitoring, to name a few. It also provides insights through the Samsung Health app and can automatically track workouts. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

Salutations JosephT, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. The Galaxy Ring does not support continuous heart rate monitoring all the time by default. In fact, continuous tracking is limited to certain supported workouts or when worn with a Galaxy Watch, which then becomes the primary device and turns off some ring features to save power. The Galaxy Ring takes periodic measurements and allows for manual, on-demand readings through the Galaxy Wearable app, with data viewed in the Samsung Health app. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

Aloha LarryG, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to conduct some troubleshooting steps to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

Aloha KMFoster, thank you for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is appreciated as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer an extended warranty which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra

Howdy Picksomethingelse, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra