Customer Ratings & Reviews
- Model:
- SM-Q509NZDAXAR
- SKU:
- 6588134
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Galaxy Ring for its comfort, sleek design, and overall performance, with some users noting it resembles a piece of jewelry. Many find the battery life to be sufficient and appreciate the sleep tracking capabilities, which help them better understand their sleeping habits.
This summary was generated by AI based on customer reviews.
New Ring good excellent.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my ring have samsung no married or only single as done.
I would recommend this to a friendWant a refund!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this ring for less than a year and it will not remain charged for more than 10 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Bubba, thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance or if you have any questions. Thanks for being a loyal Samsung customer. - Debra
Battery drains
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of ownership the Samsung ring no longer holds a charge. It goes from 90 percent to 0 in less than an hour. I was excited to purchase and now basically lost out of 399 dollars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Evelyn, thanks for providing us with your feedback regarding your experience using your Samsung Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. If you have any questions for us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for choosing Samsung! - Debra
Broke after 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product battery would go out in under 24 hours after 7 months or regular use so I sent it for repairs. Device has no physical damage and it's never been wore while submerged in water. I got to assume it's an assembly or material quality issue, but I've been notified that whatever it is, it's not covered under warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Andres, thank you for your feedback on your Samsung Galaxy Ring. We know how frustrating it is when your device is not operating as intended, and you are not having the expected experience with your warranty. Without knowing the reason for your warranty not being honored, we do have the full warranty information available online for your reference. We also have our team of experts available through chat to offer additional insight if you have questions. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Battery life, ComfortCons mentioned:Scratch resistance
Elegant Smart Design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BLUF; the ring sizing kit is a must. The Galaxy Ring is feather light, durable but not indestructible, water resistant but not water proof. It's great at tracking vitals. I love the info and the look. I got the ring sizing kit which is a must have because these rings don't size like normal rings. There are three noticeable sensors on the inside which throws off the fit. With that and the price of these rings it's worth making sure the size is right. The ring is very sleek, light weight, and comfortable. I barely notice it. I haven't had any skin irritation wearing it constantly. Water and sweat doesn't get trapped under it. I've done every day living with it and yard work which it withstood. However, when I worked out with weights, it finally got dinged. So I'd recommend not wearing it during any heavy work out. It resists most scratches but not metal on metal with heavy weight. It also just wasn't very comfortable holding a bar with it on anyway. I'm a little disappointed that it isn't waterproof. The manual says that it can withstand 30min underwater and can only go 5 feet deep. That's some decent swimming workout but not a day at the pool. It also shouldn't be in saltwater killing using it at the beach. I love all the health info I get from this and my Energy Score. It helps me dial-in where problem areas are like quality of sleep and activity level. It dives deeper in than just saying you need to get up and move more. It actually tells me I need to move less and give my body some recovery time. So I appreciate the holistic view I get. My favorite part is the sleep monitoring so I can know how to feel more rested. The sensors barely move on my finger so I haven't had any issues with data gaps. The battery life is excellent. I wore it almost a week without charging it and I still didn't need to I just did it for piece of mind. This allows for maximum tracking time. I put it on the charger before I took a shower and it was ready to go by the time I was ready for the day. The case looks very elegant and holds a charge all on it's own. With the availability and speed of the charge, you should never be without this ring. This lasts longer and tracks better than a smart watch. I'm more impressed than I thought I'd be with this ring and have been telling my friends all about it. I would recommend getting this. The health data collected, AI analyzed, and reported with written breakdowns is a game changer for me.
I would recommend this to a friend Not for everybody
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sensitive to Bluetooth and I often with sleep with my hand under my face and would wake up with headaches feeling terrible until I just couldn't sleep at all. I got rid of the ring, problem solved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings RichT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance. Thank you for being a faithful Samsung customer. - Debra
NO EXCHANGE ALLOWED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is good, but I needed one size up. I got a great price and it came with a $100 gift card! After receiving mutiple conflicting answers from several calls and chats with BestBuy customer service, a visit to the store, and a call to corporate with the store manager There is no exchange allowed. To get the correct size, I would have to return the ring that did not fit and purchase the size I needed at the current price. I would lose the amazing sale price and the gift card promotion!! So, I just returned it. I was really bummed about it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there HeidiR, thank you for taking the opportunity to review your experience using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Once you receive your sizing kit, try on the rings and find the one that feels like the best fit you! After you find the one you like, be sure to wear it for more than 24 hours, including while sleeping. Wear it properly with the indicator line on the outside of the ring facing the palm of your hand. If for any reason that size feels uncomfortable after wearing it for the extended period of time, try another size. Feel free to check out, "How to find the right size Galaxy Ring" if you have any questions regarding finding your perfect size. If you would like any further assistance after reviewing the resources shared, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Battery life terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months in on my second ring and this one is even worse. Battery wont even last a day. Probably going to return this and get a different brand. I love samsung but they need to figure this out, $400! Not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Kilmerw, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about your battery life. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overinflates step count. Sleep tracking is hit or miss (for instance, it will record only a small portion of my nightly sleep). The only good thing about this product is the battery life. I regret purchasing this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Elgie, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The advertised Galaxy Ring may provide inaccurate step counts due to its sensitivity to hand movements, such as typing, driving, or washing dishes. The Galaxy Ring is sensitive to arm motion and magnetic interference, which can cause it to count non-walking movements as steps. I recommend submitting an error report as this will allow our engineers to get a hands-on look at the symptom you are experiencing. Please take a moment to review, "How to submit an error report for your Galaxy device or app" if you would like to share your feedback with our engineers. Feel free to contact Support afterward if you would like further assistance. Thank you for being a dedicated Samsung customer. - Debra
Best buy is best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered as promised. Love the ring, the size fits well
I would recommend this to a friendGreat if you have a Samsung phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything leads me to believe it’s a great product, you just can’t use it if you’re a Mac/OS user.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnnieH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We value your feedback as it ensures we remain innovative and improve on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You are correct, the Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). If you would like to share additional feedback with us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice i love it i recommended for people that is doing exercise
I would recommend this to a friendDon't buy to track sleep
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this upon recommendation of sales person to track my sleep. Don't, as it does actually track your sleep like the Oura ring or even the Samsung watches! It is going back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day KiruAlli, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Ring needs to be snug but not too tight, and the sensors should be properly positioned on the palm side of the hand. Please feel free to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your tracking feature on your device. Feel free to check out the resources shared when you can and let us know if you would like any further assistance afterward. We're always happy to help! Thank you for being a valued Samsung customer. - Debra
Battery failure
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11 months in and it wont stay charged and disconnecta from phone!! Samsung wont repair under warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SandyJ, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer a package that is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Check out, "How to charge the Galaxy Ring" and "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your device. Please feel free to let us know if you would like to share any other feedback with us or if you would like further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Battery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked amazing close to like a month then battery just kept on dying would fully charge and just die in 2 hrs or so
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jairo, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like further assistance after checking out the resources "How to charge the Galaxy Ring", please let us know by reaching out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Colour
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am facing experiencing a color issue with your Samsung Galaxy Ring
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AvinashK, thank you for reaching out to share your experience with using the Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information than we currently have available before we can do so. Please do not hesitate to contact Support at your leisure if you would like further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung. - Debra
Useless Piece of Tech, Sadly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. This thing worked for a few months then slowly just gave up. Features are useless, inaccurate and duplicative. The sleep tracking is terrible even though the form factor is so much better than wearing a watch for sleep. This is the first time I felt like I wasted money on a Samsung product. Stay away. Battery life is horrible. It works sometimes, other times it doesnt. It is unreliable and not worth the price at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there SlMD, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Samsung Health app on your Wear OS Galaxy watch can track your sleep. If it's displaying an error or not accurately portraying the details, you may be able to fix it by enabling and disabling power saving mode. Please feel free to check out, "Track your sleep with the Galaxy Ring" and "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. Please feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Battery life, Design
An excellent set and forget technology
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I begin my review, let me recommend you get the Galaxy Ring Sizing Kit to ensure that you properly size the Ring before ordering it. It had been such a long time since I last purchased a ring that I didn’t have any idea which size to order. I also didn’t know which finger I wanted to wear the ring on, so ordering the Galaxy Ring Sizing Kit was a big help. The sizing kit has 9 different sizes to choose from, ranging from size 5 to size 13. Do keep in mind that the Galaxy Ring only comes in whole sizes, not half or quarter sizes. For example, you won’t be able to order a Galaxy Ring in size 7.5. Also keep in mind that the larger the ring size, the bigger the internal battery. The one I chose was a size 13, the largest size available. As such, it has about a week’s worth of battery. Size 13 has a 23.5ma battery, while the smaller ring sizes will have respectively smaller batteries. Now, about the Ring: ================== My size 13 Ring is very light weight, so much so that I forget that I’m wearing it. I wear it all day long, and all night long, too. I wear it when exercising – including when I’m lifting weights. I wear it when cooking, cleaning, showering, and sleeping. I am sometimes aware I’m wearing the Ring during certain activities - like playing golf or lifting weights. It’s to be expected, and I simply adjust my grip so that it’s not a problem. The charging case for the Ring is a transparent plastic. It is a very attractive case that has a USB type-C port on the rear for recharging the case itself. Flip open the case and you’ll find a nub that the Ring slides onto in order to store and/or recharge the ring. The top of the nub has a button you can press. Tap the button once and a white circle of light illuminates to show you how much battery capacity the case has left. As noted in the previous paragraph, just slide the Ring down on the nub until it is fully seated to start the Ring’s recharge process. From all the information I’ve gathered, the case has sufficient battery capacity for an additional 1.5 ring charges. You can go from 0% battery to 40% in just about 30 minutes if you need to quick charge the Ring. In addition to just tapping the button on the nub to see the case’s battery level, tap and hold the button to turn on pairing mode if you need to transfer the Ring to a different Android phone. To manage the Ring, you will need to install the Galaxy Wear app on your Android phone. I have a Samsung Smart Watch as well, so the Wear app shows me both the watch and the ring. It also shows me the battery levels of both. I haven’t let the ring’s battery get too low at this writing, so I don’t know if the Wear app will alert me with a low-battery notification for the Ring if it runs low on battery. Before I forget, please note that the Galaxy Ring does not need a subscription. And, it does not replace the need for having a smartwatch. In addition to monitoring your heartbeat, the Ring also monitors skin temperature and blood oxygen. Skin temperature can help women predict when their monthly cycles will begin (per Samsung). It also has a heart rate alert. The feature allows you to specify how low or how high your heart rate is to go for the app to trigger an alert. This hasn’t happened to me yet, so I don’t know what the alert looks like. I have my Low Heart Rate set at 40 beats per minute and my High Heart Rate set to 120. The Ring can and does monitor your sleep. I don’t wear my smartwatch at night, so all sleep related information I find in the Samsung Heath app originates from the Ring. One funny note: Since receiving the Ring, people have been asking me why I’m wearing a wedding ring on my index finger. I have the matte black version of the Ring and it does look just like a wedding ring. In conclusion, I like this ring. It’s a set and forget type of device – which is exactly my style. And as I noted above, it’s so light that I forget I’m wearing it. And since it looks like a genuine ring, you don’t look like a Borg character from some Star Trek series. Very cool!
I would recommend this to a friend wouldn't get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring gets hot on finger quickly and irritates it the app and usage dont tell you much, its a waste.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Nope, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. The Galaxy Ring measures heart rate, heart rate variability, blood oxygen, skin temperature, and movement to track your overall health and sleep quality, providing insights into your sleep stages, and a readiness score to help gauge your energy levels. If you would like any further assistance after reviewing the resource shared, please feel free to reach out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Not a great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring stopped charging after 10 months. Sent it back to samsung and it took them 4 weeks to return the item saying they cant fix it without the charger. Now i have to fill out another repair request. Make another trip to a ups store and start the entire process over. Horrible experience The ring sizing is off. The smallest i could get was a 12 and i needed to wear it on a middle finger.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BruceM, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like to provide additional feedback with us or if you would like any further assistance, please let us know by reaching out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra