Customer Ratings & Reviews

Hey Jtdozer, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The battery life of the Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Wearing the Ring with a Galaxy watch will maximize its shared health features and extend the Ring’s battery life by up to 30 percent. When wearing them together, the watch will function as the primary device, and some of the Ring’s features will automatically turn off to save power (this includes heart rate and sleep measurements). If the watch runs out of battery, health tracking will resume on the Ring. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please do not hesitate to reach out to Support after reviewing the resource shared if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra

Aloha Nirast1, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Feel free to contact Support afterward if you would like to share any further feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer. - Debra

Hello CesarL, thank you for contacting us about your experience using the Samsung Galaxy Ring. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your Galaxy Ring. If you have any questions or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra