Customer Ratings & Reviews

Aloha Gemcap, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value your thoughts as we strive to improve our product line based on customer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have what's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. It offers you the ultimate peace of mind when added to your eligible devices. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the linked resources below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward or if you have any questions for us, feel free to reach out to Support at your earliest convenience. Thanks for being a cherished Samsung customer. - Debra

Aloha RandoJoe, thanks for sharing your thoughts with us about your experience using your Samsung Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please let us know if you would like further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra

Good day BeccaE, thanks for reaching out to share your experience with using the Samsung Galaxy Ring. We value your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to check out, "How to charge the Galaxy Ring" and "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

Howdy SamsungStinks, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please feel free to reach out to Support after reviewing the resources shared below if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra