Customer Ratings & Reviews

Greetings Lenny, thanks for reaching out to us to share your experience using your Samsung Galaxy Ring. We appreciate your insights as they provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out "How to charge the Galaxy Ring" to help resolve what you've described to be experiencing with your battery life. If you would like additional assistance afterward or if you think of any questions you may have for us, please do not hesitate to contact Support at your earliest convenience. Thank you for being an integral part of the Samsung community! - Debra

Hey Jtdozer, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The battery life of the Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Wearing the Ring with a Galaxy watch will maximize its shared health features and extend the Ring’s battery life by up to 30 percent. When wearing them together, the watch will function as the primary device, and some of the Ring’s features will automatically turn off to save power (this includes heart rate and sleep measurements). If the watch runs out of battery, health tracking will resume on the Ring. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please do not hesitate to reach out to Support after reviewing the resource shared if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra

Hi there Caritas, thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra

Hey JohnD, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Salutations JoeW, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra