Customer Ratings & Reviews
- Model:
- SM-Q502NZDAXAR
- |
- SKU:
- 11066615
Customer reviews
Rating 4.3 out of 5 stars with 937 reviews
(937 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.5
Rating 4.5 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Battery life, Comfort, Design
Rated 4 out of 5 stars
Excellent sleep tracker, lacks advanced features.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Ring is the latest in wearable technology, offering an unobtrusive combination of health monitoring, fitness, and sleep tracking. Design and Comfort: The minimalistic yet stylish design makes the Samsung Ring suitable for both casual and formal occasions. It comes in various sizes to ensure an optimal fit, and Samsung even offers a sizing kit to help you find the perfect match. Despite housing several advanced sensors, the ring is lightweight and comfortable, making it easy to forget you’re even wearing it. Health and Fitness Tracking: The Samsung Ring truly excels in health monitoring. It tracks heart rate, sleep patterns, blood oxygen levels, and skin temperature with impressive accuracy. The sleep tracking feature is particularly noteworthy, providing in-depth insights into your sleep stages and overall sleep quality. Additionally, the ring functions as a fitness tracker, counting your steps, calories burned, and even offering advanced metrics like VO2 max. However, it does fall short in some areas, lacking the detailed workout tracking features found in dedicated fitness watches. Smart Features: While primarily focused on health and fitness, the Samsung Ring integrates seamlessly within Samsung's health ecosystem, combining data from other Samsung fitness devices. This integration enhances the overall user experience, making it easier to manage and track your health data across multiple devices. Battery Life: Given its compact size, the battery life of the Samsung Ring is impressive, lasting on average 6 to 7 days. The stylish charging case makes recharging quick and easy, with a full charge taking about an hour. Final Thoughts: Overall, I am very happy with the Samsung Ring and look forward to using it to achieve my health and fitness goals. Its combination of style, comfort, and advanced tracking features make it a valuable addition to any health-conscious individual’s tech arsenal.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 5 - Titanium Black - (2024)
I would recommend this to a friend Rated 5 out of 5 stars
Sy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The galaxy ring has aided me in my health progress
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)
I would recommend this to a friendRated 5 out of 5 stars
ring does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring fits and monitor sleep, blood oxygen and stress
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)
I would recommend this to a friendRated 3 out of 5 stars
lovely, comfortable, but . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's lovely to look at, but I could never get it to connect to get data.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Gold - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LeahS, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your Galaxy Ring isn't connecting to your phone, you'll need to enter Bluetooth pairing mode and ensure the ring is properly charged. You can do this by placing the ring in its charging case then press and hold the multipurpose button for 3 seconds. If needed, try rebooting the ring by holding the button for 7 seconds, then repeat the pairing process. Feel free to check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you may be experiencing with your connectivity. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Rated 1 out of 5 stars
Ring faulty, Samsung service is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. My ring stopped holding a charge after 6 months. I tried to get the ring repaired or replaced under the warrantee. First they denied that the ring was under warrantee: I uploaded the receipts, they agreed the warrantee was valid until March 2026. Then the website/customer support gave me the run around for several days, then on November 1, they declared the warrantee expired October 31. What a bunch of crooks.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WilliamS, thanks for reaching out to share your experience using the Samsung Galaxy Ring. We understand how frustrated you may feel to have a device that may no longer be working properly. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Feel free to reach out to Support afterward for further assistance. Thanks for your candor and for being a valued Samsung customer. - Debra
Rated 1 out of 5 stars
Battery Life Diminishes After About A Month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wearing my size 12 Titanium Silver Galaxy Ring for 6 weeks now, and it was great up until about a week ago. I use it in conjunction with the Galaxy Watch Ultra. When I first got my ring, I would get 8-9 days out of a full charge. About 2 weeks ago, I noticed the battery life started dropping significantly. It's gotten so bad now that I have to charge it every other day. My Galaxy Watch Ultra now has better battery life than my Galaxy Ring. I've been doing some reading, and this seems like a pretty common problem, with some users getting less than a day of battery life. I'm not sure if this is a hardware issue or if it's something that can be fixed with a software update, but it seems that after about a month of use, the battery begins to fail on these rings.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Mark, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you’re having an issue with your Galaxy device or an app on your device, you can send an error report to Samsung. This can be done through the Samsung Members app or by using the desired app on your device. Please feel free to take a moment to review, "How to submit an error report for your Galaxy device or app." If you would like any further assistance or if you have any questions for us, let us know by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her samsung ring! Very easy to use. Setup was a breeze!
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Black - (2024)
I would recommend this to a friendRated 2 out of 5 stars
Samsung Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wont last 2 days, highly disappointed on samsung
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Gold - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AngelV, thanks for choosing to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra
Rated 1 out of 5 stars
Not even a year old and basically useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 1 year old, the battery doesn't last a day. It has kept a connection throughout the night long enough to give me an accurate sleep assessment maybe 10% of the time. It's honestly useless and I haven't even had it 1 year.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey EricW, thanks for providing us with your feedback regarding your experience using your Samsung Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review "How to charge the Galaxy Ring" and "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. If you have any questions for us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for choosing Samsung! - Debra
- Pros mentioned:Battery life, ComfortCons mentioned:Scratch resistance
Rated 4 out of 5 stars
Elegant Smart Design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BLUF; the ring sizing kit is a must. The Galaxy Ring is feather light, durable but not indestructible, water resistant but not water proof. It's great at tracking vitals. I love the info and the look. I got the ring sizing kit which is a must have because these rings don't size like normal rings. There are three noticeable sensors on the inside which throws off the fit. With that and the price of these rings it's worth making sure the size is right. The ring is very sleek, light weight, and comfortable. I barely notice it. I haven't had any skin irritation wearing it constantly. Water and sweat doesn't get trapped under it. I've done every day living with it and yard work which it withstood. However, when I worked out with weights, it finally got dinged. So I'd recommend not wearing it during any heavy work out. It resists most scratches but not metal on metal with heavy weight. It also just wasn't very comfortable holding a bar with it on anyway. I'm a little disappointed that it isn't waterproof. The manual says that it can withstand 30min underwater and can only go 5 feet deep. That's some decent swimming workout but not a day at the pool. It also shouldn't be in saltwater killing using it at the beach. I love all the health info I get from this and my Energy Score. It helps me dial-in where problem areas are like quality of sleep and activity level. It dives deeper in than just saying you need to get up and move more. It actually tells me I need to move less and give my body some recovery time. So I appreciate the holistic view I get. My favorite part is the sleep monitoring so I can know how to feel more rested. The sensors barely move on my finger so I haven't had any issues with data gaps. The battery life is excellent. I wore it almost a week without charging it and I still didn't need to I just did it for piece of mind. This allows for maximum tracking time. I put it on the charger before I took a shower and it was ready to go by the time I was ready for the day. The case looks very elegant and holds a charge all on it's own. With the availability and speed of the charge, you should never be without this ring. This lasts longer and tracks better than a smart watch. I'm more impressed than I thought I'd be with this ring and have been telling my friends all about it. I would recommend getting this. The health data collected, AI analyzed, and reported with written breakdowns is a game changer for me.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 5 - Titanium Black - (2024)
I would recommend this to a friend Rated 2 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get this ring but inly kept it about a month because it just wasn't working right.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BestLaptop, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
New Ring good excellent.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my ring have samsung no married or only single as done.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Black - (2024)
I would recommend this to a friendRated 1 out of 5 stars
Disappointing! ,,,,and this was returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply did not work as adverstiesed. I thought at first was hardware, so retured for another device. Had exact same issues with the second unit. Spent better part of 3 weeks working with Samsung support....to keep it short, inept, unprodutive, and not a good experience at all. They had me keep sending the exact same things...over and over. I was super excited about the ring....feel a little crushed to be honest. Issues: Did not track sleep accuratly Did not track heart rate accuralty (yes it was sized correctly)
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 14 - Titanium Black - (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CHRISF, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring tracks various health and wellness metrics which includes activity, sleep, heart rate, and menstrual cycle (using skin temperature). The Galaxy Ring does not offer continuous heart rate tracking in the same way as a Galaxy might. It primarily measures heart rate periodically and automatically detects workouts to track heart rate during those periods. However, it does not provide a constant, real-time heart rate reading throughout the day. Please check out, "Track your sleep with the Galaxy Ring" when you have the time to learn more about utilizing this feature. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Rated 2 out of 5 stars
If you buy plan on replacing it often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery life after 1 year is terrible. this truely is a throwaway electronics. battery life is down to 2 days use and the charging case adds only 50percent to ring its terrible
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Jric, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra
Rated 2 out of 5 stars
Crap battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.8 months after getting it has to be charged daily sometimes more than once a day for quite a while it was every 5-7 days
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DerekM, thanks for reaching out to share your experience using the Samsung Galaxy Ring with us. We appreciate your candor as we continue to improve the performance and functionality of our products, thanks to feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We understand how frustrating it may feel to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. We're always happy to assist you in any way that we can! Thank you for being a devoted Samsung customer. - Debra
Rated 5 out of 5 stars
Best buy is best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered as promised. Love the ring, the size fits well
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Black - (2024)
I would recommend this to a friendRated 3 out of 5 stars
Great if you have a Samsung phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything leads me to believe it’s a great product, you just can’t use it if you’re a Mac/OS user.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Gold - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnnieH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We value your feedback as it ensures we remain innovative and improve on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You are correct, the Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). If you would like to share additional feedback with us, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
Rated 2 out of 5 stars
Battery life terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months in on my second ring and this one is even worse. Battery wont even last a day. Probably going to return this and get a different brand. I love samsung but they need to figure this out, $400! Not good.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Kilmerw, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about your battery life. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Rated 1 out of 5 stars
Will not honor exchanges for sizes on sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ridiculous Best Buy will not honor the sale price while doing exchanges on sizes because "it will hurt the bottom line as it is not the same SKU." Maybe it's my fault, but the return policy is very unclear on Best Buy's website. $170 difference FYI.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Black - (2024)
No, I would not recommend this to a friendRated 2 out of 5 stars
Want a refund!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this ring for less than a year and it will not remain charged for more than 10 hours.
This review is from Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Black - (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Bubba, thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance or if you have any questions. Thanks for being a loyal Samsung customer. - Debra

















