Customer Ratings & Reviews

Aloha JamesA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about battery expectations. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Good day JustenT, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Your Galaxy Ring is awesome at tracking metrics like steps, distance, calories, heart rate, heart rate variability (HRV), blood oxygen, skin temperature, and sleep stages. It also provides an energy score, offers sleep coaching, tracks menstrual cycles, and automatically detects and records workouts like walking and running. Additional features include gesture control for phone functions like dismissing alarms or taking photos, wireless charging, and integration with the Samsung Health app for personalized insights, all without the need of a subscription! In order to ensure that your Galaxy Ring remains in its pristine working condition, after exposure to liquids other than clean water (such as coffee, beverages, soapy water, oils, perfumes, and chemicals such as sunscreen, hand sanitizer, and cosmetics), please rinse the Ring with clean water, wipe with a soft, clean cloth, and dry thoroughly before use to maintain water resistance. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

Aloha Seguro, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring. Feel free to contact Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra

Hello CesarL, thank you for contacting us about your experience using the Samsung Galaxy Ring. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing with your Galaxy Ring. If you have any questions or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra

Howdy Rtrom10, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your battery life. If you would like further assistance after reviewing the resource provided, please let us know by contacting Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Hey Bork, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improvement the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Support if you would like any further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer. - Debra

Howdy JosephV, thank you for reaching out again to share your experience with using your Samsung Galaxy Ring. We understand how frustrating it could feel to have a device that may not be functioning with the the same battery life as when you originally purchased it. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Be sure to check out, "How to charge the Galaxy Ring" for help resolving what you may be experiencing with your battery life. Please let us know if you would like further assistance after reviewing the resources provided below by contacting Support at your leisure. Thanks for being a loyal Samsung customer. - Debra