Customer Ratings & Reviews
- Model:
- SM-Q509NZKAXAR
- SKU:
- 6588130
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Galaxy Ring for its comfort, sleek design, and overall performance, with some users noting it resembles a piece of jewelry. Many find the battery life to be sufficient and appreciate the sleep tracking capabilities, which help them better understand their sleeping habits.
This summary was generated by AI based on customer reviews.
Great until it wasn't.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for about 6 months. I wore it 24/7. The fit was great and comfortable. The durability of the finish was lacking but acceptable I guess. It did start to wear away and a few scratches have happened. The big issue is the battery. The battery life went from charging every five days to now charging twice a day. Still under warranty, Samsung is unable to fix it, so they're offering a Samsung credit. I'm taking the credit, and I'll wait until Samsung releases the next gen ring, hopefully fixing the battery issue. I will miss it until then.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Nirast1, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Feel free to contact Support afterward if you would like to share any further feedback with us or if you would like further assistance. Thank you for being a steadfast Samsung customer. - Debra
Nice, but needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really anticipating this ring since it does what every other smart ring does, but without the subscription. It works pretty well, and the battery lasts roughly 7 days, but the issue that ultimately made me return it is how... brittle the device felt and how much it got in the way of exercising. Basically, all you can do with it on is just exercises that don't involve your hands. It's a little sad, really. I had such hopes for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Andy, thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Ring and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Underlying Sleep Apnea Discovered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ring. It helped me get medical assistance for undiagnosed sleep apnea. Thank you!
I would recommend this to a friendReally like the ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the ring. It did stop keeping charge after about 7 months. Exchanged for a new one.
I would recommend this to a friendGreat smart ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ring. It is comfortable and accurate. Great addition to my Samsung wearables.
I would recommend this to a friendWant a refund!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this ring for less than a year and it will not remain charged for more than 10 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Bubba, thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance or if you have any questions. Thanks for being a loyal Samsung customer. - Debra
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love this ring. It is a good revolution to technology
I would recommend this to a friendPerfect for My needs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I needed it to do. Sleak and comfortable
I would recommend this to a friendAwesome ring for tracking sleep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ring. Lightweight and tracks activity and sleep very well
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a gift and it’s very user friendly. Great for tracking fitness and sleep schedules
I would recommend this to a friendWife's gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a gift for my wife and she loves it and me for getting it for her
I would recommend this to a friendTerrible tracking, but comfortable and clean
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring looks and feels amazing. Leaps ahead of the competition. However, the activity tracking is absolutely atrocious. The step tracking, which is arguably one of the easiest and most important features for a fitness wearable to have, is just terrible. It tracks my steps when I'm driving a car and in the time it took me to walk up and use the bathroom. I apparently walked over a 150 steps. This thing easily doubles or triples the amount of steps you walk and detects any movement of your hand as steps walked it's absolutely, horrendous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Stephen. We appreciate you sharing your experience with the Galaxy Ring. We understand your concern regarding the inaccurate step count. To assist you, we recommend submitting an error report, which will allow our engineers to investigate the symptoms you're experiencing. Here’s how to submit an error report for your Galaxy Watch, Galaxy Buds, or Galaxy Ring using the Galaxy Wearable app on your connected phone or tablet:
1. Open the Galaxy Wearable app on your device.
2. Tap the Menu (which may appear as a circle at the bottom center of the screen or three horizontal lines on the left side).
3. Tap "More" in the upper right corner (indicated by three vertical dots).
4. Select "Settings," then scroll to the bottom and tap "Contact us."
5. Choose "Error reports" under "Send feedback."
6. From the list, select the wearable device(s) you are experiencing difficulties with to gather the necessary data, then tap "Next."
7. Ensure that the "Send system log data" option is checked, then fill out the required fields.
8. If you would like to include an additional attachment, tap the Attach icon (it looks like a paperclip) in the upper right corner to add a photo, screenshot, or voice recording.
9. Once you’re ready, tap the send arrow in the upper right corner.
Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please reach out to us at Support so that we can look into what needs to be done to get this resolved. -Kelvin
Its great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The insights are so helpful and its so comfortable!
I would recommend this to a friendTitanium Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Comfortable to wear. Expensive, but hopefully it holds up over time.
I would recommend this to a friendDon't bother!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM ALL SAMSUNG PRODUCTS!! They have been nothing but a nightmare to deal with. They have lied to me, stolen my money, and yelled at me on the phone with threats! You are much better off buying the Aura ring.
No, I would not recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Ring does not work with Samsung Galaxy Tablet. Who knew
No, I would not recommend this to a friendVery annoying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little groves on the inside for the sensor hurt apot when wearing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha DameonM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. If your Samsung Galaxy Ring is hurting your finger, it likely means the ring is too tight and is restricting blood circulation; this is most common if you've chosen the wrong size or if your finger swells throughout the day, especially during activities like exercise or at night when your body temperature drops. Feel free to check out, "How to set up and wear your Galaxy Ring (samsung.com)" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
A good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring came in and fit just as it should. So far its been a month and I have not had any problems. It tracks as it is supposed to and the battery life lasts about a week. Maybe a little longer. I have also worn the ring during work and while tearing apart the motor in my truck and there are no signs of scuffs or scratches at all
I would recommend this to a friendHappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price. I bought open box and it was essentially brand new
I would recommend this to a friendhorrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the heart detection is inaccurate when working out. i compared it to my pulse ox several times and heart rate on ring read 105bpm while several different pulses ox read 140bpm because of inaccurate heart rate detection, your calories burn calculation is off too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LisaC, thank you for sharing your experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing inaccurate heart rate and calorie burn readings with your Galaxy Ring, please ensure that your device fits properly, be sure to clean the sensors, and verify your profile information in the Samsung Health app. If what you've described continues to persist afterward, consider restarting the app, unpairing and repairing the device, or reaching out to Support for further assistance with troubleshooting your device. If you would like further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra