Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 FE 5G 128GB's camera quality, ease of use, and battery life. Many also appreciate its screen size, price point, and ample storage. Positive feedback also highlights the phone's 5G capabilities and overall performance. A minor concern raised by some users is the phone's plastic back.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 58 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    S20 FE is a nice choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S20 FE is working well. The screen is very clear (and big) and the cameras produce chart photos. I'm still getting used to the larger size (vs. my old S6) but the extra real estate on the screen is nice so more apps icons fit on each. The price was the main differentiator vs the other S20 Galaxies, $100s less, and overall I'm very pleased with the S20 FE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    High end specs at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, plenty of memory, great screen - flagship specs for hundreds of dollars less. I don't mind the plastic body - I use a case anyway. If I have a complaint (and it's a mild one) photos that contain blue (sky, water, etc.) tend to get very blue. The camera could be a little more true-to-life. But otherwise, for $500, this phone can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Big screen, plenty of memory, and 5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrive quickly and was easy to connect to my existing Sprint account. As with any transition from one brand to another (came from an LG 6) there were a few subtleties to learn. But all the apps transferred from old to new with little effort. This phone was selected for the large memory along with the memory expansion on microSD. It was also a step up to 5G which has only been available few times in the area where we live. The increase in screen size was noticeable and works better for the fat-fingered typist.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 4 out of 5 stars

    Best upgrade!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Galaxy S20 FE is faster than my old Galaxy. The phone's screen is longer but it weighs more. Of course, it has more storage space, a better camera,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great price still functions as if it where new

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android Samsung phones are easy to use. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    ZOOM in!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an android user and specifically A Samsung Galaxy User (3,5,7,10 and now 20) I can say this is a great device. Not better or worse than other Samsung phones in so far as the phone component! Calls, texts, and e-mail are all robust in all situations. Although not a photographer I will say this device's camera is amazing. on the occasions i've looked back at pictures, the resolution and ability to zoom on is like I've never seen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice relatively inexpensive upgrade.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a Samsung S8. I actually prefer the size of my S8, if the S8 were to use the full screen like the S20 FE does. I have read some reviews that said that the fingerprint reader through the glass does not work well. Well, it works much much better than the button on my S8. I like every thing about this phone except that it is too long. I also prefered the volume buttons under my thumb rather than my fingers. I sometimes confuse the volume buttons with the lock button, which are now all on the right side. I really have little to complain about considering I only paid $399 for such a feature rich phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Samsung s20 fe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really good phone. Great speed. Love the camera quality. Only downside is it took a whole month to arrive. Thats the only reason why I gave 4 stars and not five.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone, good price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great purchase. Upgraded from a Galaxy S8+ because my phone will not wotk with 5g networks carriers are all moving to,. Screen size is a little larger but features are pretty much the same. Slowly learning them all. Sale price was great and I chose this model due to the fact that the S21 versions do not have external memory card slots. So far everything works good and I like my nee phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Love the size and camera. 5g works well. Only complaint is the color of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 4yr old S7 edge, so obviously nice to have a longer battery life, more storage space and some of the better features of a brand new phone. Overall so far, (and maybe when the next Android update comes available to the FE), it will get better, but in terms of speed, touch screen reaction etc, the S7 was still just as good as this phone. Happy with it so far after 1 month though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new phone after breaking her prehistoric galaxy 6. Yes her gold galaxy 6 and then she broke my most beloved gold note 5. This was a much needed upgrade packed with the latest features to control our home through all the integrated smart applicstions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Galaxy s20fe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works well.. great screen and colors and great size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung S20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Samsung S20 FE 5G is great. The purchase from Best Buy was smooth. Set up was assisted by my carrier. This is one spot where Bedt Buy fell flat. All I got from them was transferred 4 times and ultimately, no help at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone since older one maxed out. So far, so good with the Samsung S20 Fe. Recommend the 128 GB so no shortage of storage. Fairly easy to get used to vs my older Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Excellent features. Very happy so far. Sprint deal provided the phone at no cost with a two year contract. I have long been a fan of Samsung phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad that the Samsung rep told me that this phone was the right fit for me. The price was considerably less than the one I originally had my eyes on. Nice not having a glass back cover. I wish that there were indication lights for when I receive alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better battery than expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The camera is wanting, and it is hard to use the edges of the screen when playing mobile games, but the battery life is GREAT compared to the mid-range of Galaxy phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Almost flagship phone for a low price!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and powerful equipment that packs a lot of cool things for the price that you pay!!! Amazing camera too.

    I would recommend this to a friend