Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
with activation today

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 504 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's face and fingerprint sensor still aren't quite to the level of Apple's. I've locked out the biometric access a couple of times already, but luckily you can activate facial recognition, a pin, and fingerprint all at the same time. So you've always got a way in. The camera is fantastic, and the main reason I upgraded from the S9. The phone is huge though, even more so with a case on, so don't plan on sticking it in a regular pocket or the pocket of your workout shorts because it is not a good fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific phone. Camera is really powerful if needed. The battery is the best part...it charges quickly and is a big battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, charges super fast. Lots of memory space and is upgradeable as well. Nice piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for gamers!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play mobile games sometimes. Those really grindy games that if you have good enough units, you can just put auto on and it'll farm you the materials you need to improve them. This phone will auto farm for hours if I'm at work or watching a tv show while simultaneously using gps to take me to my destination and even play music and still have battery at the end of the day. Incredible phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 1 out of 5 stars

    First Android phone I have hated

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone will randomly process 20 touches for a single touch until I hit the power button to put it to sleep and wake it back up. Sometimes it will process touches 2 inches or so from where I actually touch the screen. It's too narrow and cuts off the side of a lot of apps and web pages. the curved edges of the screen aren't sensitive enough and when in some games it won't register touches near the edge at all. The battery life is good and when it works it is very snappy. The camera is really good I have had Motorola, LG, and Pixel Android phones before this and liked them all a lot. Maybe there was one or two things I liked better about some more than others, but I have never hated them like I do with this phone. At this price point I should have at least found it adequate and I don't. Also I get a lot of complaints that I sound like I am under water when talking on the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just updated from G8 and love it. Tried camera but excited to take some videos and pics outside. Verizon took forever and screwed up our entire account for 7 hrs! I was unable to download info from my old phone to this one since my screen is black on my old phone which I'm not happy about. Really need a way to override security from new phone when you can't access screen from old phone, doesn't work with cable either. Did have phone backed up to Google thank goodness.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy S20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Great display, easy to use and the pics are amazing! So much versatility in picture taking options!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was concerned it may be too big, but it's perfect! I can see everything Cleary. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Great Buy at Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I've ever wanted to hold in my hand. Of all the features I would come to expect from a modern cell phone, the camera is the most impressive of them all. I did expereince a little learning curve upon upgrading from my late LG V30 model of three years. This curve was minor and has since subsided. Even after a week of ownership, I continue to find a new feature from time to time; this not so little phone is packed full of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone..super sharp display, long battery life....takes crystal clear pictures...and it makes calls too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung out done themselves

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple products and and Samsung. And the quality of the cameras have out beat Apple again. The speed is Krazy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera hands down

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fastest cpu. Best camera totally blown away all other phones with 120 refresh rate so ******* fast absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great while it lasted

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great camera and good battery life. Unfortunately the display randomly died

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Camera is amazing with the Space Zoom!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim screen. Awesome front and rear cameras. Especially with the space zoom. The space zoom is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Recommended to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. One of the best phone I ever had. Battery is holding for two days. Camera is so sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, picture is great and love the screen size. The best feature is the camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting used to it but I like it so far. Great pic quality and ease of use. I doiss my stylus though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Beautiful Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phones, wonderful battery life, quick charging speeds. Overall, another great phone by Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    S20+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device. Super fast and easy to use. Pairs flawlessly with other Bluetooth devices

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy but awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this phone. It's heavier than I am used to...but the camera is absolutely amazing.

    I would recommend this to a friend