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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 986 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S21 Ultra 5G 128GB (Unlocked) smartphone, particularly praising its camera quality, long battery life, and reasonable price point. The phone's design and performance are also well-received, with users appreciating its sleek look, powerful performance, and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 986 reviews
  • Rated 5 out of 5 stars

    Best phone in 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comparable to iPhone flagship

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but tough for me to move on from the IOS operating system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, no problem so far. Takes good pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my borhte but i didnt really love it, maybe becus im not a samsung fan

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really cant find the words to say but i have some few words, i love it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought two till now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 512, 16g ram for myself, now had to buy this for the partner, loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crystal Clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality phone. More fetures compare to A70, but over priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its about the same as the phone i traded in. However i didnt get my discount that they told me id be getting which was kind of weird considering they said it would show up on my best buys credit card account. Still having issues with it that apparently nobody can solve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone Samsung is the best never had problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ultra 21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this phone! Iam tired of purchasing cell phones that after a few months.. just don't work right! So, I paid big $ just to have the same problem. This cell is NO different then my old $300 phone. I am returning it today, the camera they claim is so good I dont agree! It's more difficult..yes but not better. NO headphone jack, slow, no on and off button, volume horrible location of button is awkward, accidentally turn it off during a shoot, side slide is awful, its heavy, i miss calls because i turn off ring on accident...dont waste your money...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in the end

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this phone for a couple months now i wish i would of stayed with my iPhone. Its a good phone dont get me wrong, but it is for sure not so easy to use and the quality and performance is not as wonderful as the iphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Good camera, waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two stars because of how good the camera is. Don't buy unless you want endless charging and overheating problems. I've had it for three months. Huge waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very heavy to me. They said the quality of this phone's camera is the best but I don't think so... sometimes its focus and solution was horrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open box excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent condition and the phone lagged. Had a hard time opening some apps. Was lucky enough to find an even better deal through Samsung on a brand new one and haven't had that problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No ESIM - Cannot ENABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Features. Beautiful Screen. Only issue is no dual sim and ESIM is disabled for all US version phones. Company has no plans to enable it. Currently no way to enable ESIM

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies VERY quickly, I've had it 3 weeks now so its past the "learning my usage" period I believe. The camera fails if I try to snap a picture too quickly which is ridiculous. No wall adapter. I'm really disappointed in this phone. I'm not amazed at all. Not impressed. I like the storage space. That's all I got.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not excellent open book.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything look ok, but it's not qualified for excellent open book as show price.I returned to Bestbuy next day and get a brand new phone same model . Because Samsung is my favorite.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. Thank you for your feedback! We appreciate you choosing Samsung. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Kinda boring.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the cash, my note 9 was alot better this was the first samsung I've had that wasn't a note, doesn't do much to make it stand out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Instability calls & on outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular calls: I am still observing the phone and thinking to trade it in for another phone Samsung phone. Sometimes I would not hear a caller on the phone even after restarting the phone. But after about an hour of not using the phone, my phone conversation will be pleasant. Camera: Pictures taken indoors have better qualities than pictures taken in public.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy in store or elsewhere. Dont order online

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing. Shipping is not paid for next day it took 3 exrra days. I keep getting the run around about shipping refund

    I would recommend this to a friend