Customer Ratings & Reviews

this phone is so beast and i love it! a lot of $$$

I purchased this phone in December last Year. When I first bought it, the phone was unlocked and could use any SIM card. After one month and past the return period, my phone became locked to T-mobile and now I can't use the phone. Best Buy will not do anything for me since its past the return period even though I didn't do anything to cause this to happen. I contacted Best Buy who told me to contact T-mobile who told me to contact Samsung and nobody helped me saying they can't do anything. Needless to say I am very disappointed with Samsung, T-mobile and Best Buy. I will never buy an unlocked phone from Best Buy again since I will never know if it will stay unlocked.

Nice phone.loved all the features. Camera is too good.will recommend.

really this phone is very owesome , and fast use my son love

I decided to settle for the S6 as it was on sale and so far so good. Just wished it had an SD slot like the S7 but it will do.

My phone got ran over by a car, so I had to get a new phone. After much research I decided that the Galaxy S6 was within my budget and has amazing reviews. But I realized something was wrong when it took 30% battery to setup phone. Even though I heard some negative reviews about the battery but this 2015 model phone is worse than my old 2014 model One Plus One. The sales person only informed me that restocking fee would apply to a "REFUND" not "EXCHANGE". He was not helpful at all. He told me they didn't have s6 in stock, after much persistence on my behalf that I saw its availability online site, he asked his supervisor whom confirmed that it was in stock. He did not once apologize to me. If I knew earlier that there would be a fee for exchanged, I would've purchased it from another company who doesn't charge for exchange. I am very angry at the terrible customer service, misinformation, and (unknown) expensive exchange fee. FYI the BestBuy location was Henrietta in Rochester, New York.

Good phone for the price and it came with the wireless chargers which also work great.

Everything works, no problems. Happy consumer. I like the wireless charging feature.

Bought in November- no problems at all. Way better than the previous model.

I purchased an "Unlocked Samsung Galaxy S6" Smartphone "on line" a few weeks ago. After I received the phone, I took it to a Verizon store to have it activated. To my surprise, they were unable to lock it into my Verizon account.... even Best Buy tried to activate it at no prevail. Best Buy had me return it for exchange towards a new "in store" Samsung Galaxy S7 (Verizon) smartphone. Best Buy and Verizon locked and activated the phone at no extra charge. Word to the wise, beware when considering to purchase an unlocked smartphone!

I got the phone a year ago and i accedenty hit it softly agnest a table and then the camera lense broke