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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 5239 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S8's camera, long battery life, user-friendly interface, and reasonable price point. They appreciate that the phone is unlocked, allowing them to use it with any carrier. Some users find the phone to be fragile and slippery, and dislike the pre-installed software (bloatware).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,238 reviews
  • Rated 4 out of 5 stars

    S8 unlocked

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works well, perfect size , very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pictures. The battery is same as any phone because it quickly runs out of battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son! He loved the upgrade from his old one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone but it does gets frequent WiFi issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung did it again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great pictures.. Great features. Great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lower price on black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but for a black friday deal, $483 was a little too much...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Couldn't beat the price. Touch screen can be a little touchy sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant and sleek model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I face issues when connected to my earphones. Mic doesn't work properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. The only bad is the battery dosent last a whole day, but fast charging helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. beautiful screen. so far happy with the purchase. see how reliable this one is.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good if u dont use apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are constantly freezing making you have to restart the app or restart the phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    like my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone and the help was a big help. I bought other things and had help ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone, with an incredible camera and wonderfull screen, fully satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good was happy with the way all of it worked. I am pleased to do business with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with good camera Light weight, easy to handle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife likes phone, hates battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, needs an Otter box for protection and battery life not great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone at the time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a magic little pebble. That was cool, for real.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone so far need sone help with the apps. need a doc to review for inst.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the perfect size and fits well in hands and the screen is amazing to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    Not perfect, but very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When picking a phone over the past few months, I tried iphone 6s(hated the locked down feel and it had major battery drain with my music app that could not be fixed, so that was a deal breaker), Huawei Mate 9(Has a good camera, good battery life when battery drain isn't happening, but it isn't optimized for google apps and gets battery drain every couple weeks so I had to reset it all the time, ridiculous), LG G6(Great front camera, loved the wide-angle option, terrible front camera circa 2013 and bad connectivity with my Honda UPlay and Google play music).... And, now the Samsung S8, I have had it for a month now. It takes pretty good pictures. The Mate 9 had more detailed pics, but S8 takes better low-light photos in my experience. I'd say they are about tied for front cameras. The selfie camera is slightly better with the Mate 9 than the S8 because you can adjust more on the Mate 9 and the focus seems to be a little better when people stay in the background of a photo and not side by side. I prefer the Mate 9 photo gallery, too. It's easier to select photos to share. So far, the Samsung S8 is still the better phone, it's more reliable, it does not have battery drain and the battery life is consistently allowing 6-7 hrs screen on time if all used in one day or around 5 hrs if used over 2 days. I do have to restart my phone sometimes because of minor glitches here and there. Not often, just a couple times a week, so no biggie. It does have a buggy connection with Google Play Music and Honda Uplay, but it still plays the music, it just causes the menu to flash on and off, but it's ignorable and better than not working like the G6, Mate 9 didn't have this problem, but the battery drain still makes Mate 9 a loser for me. I prefer the smaller feel of the S8. It feels very comfortable to hold as compared to the phablet phones like Mate 9. Samsung S8 has many accessories available to it that Mate 9 did not offer in the US due to lack of popularity. S8 has a car charger option, battery pack charger option, and many cases and screen protector options. I tried a couple cases and found the Speck Candyshell case to be the best, I like that it gives some protection around the edge part of the screen while still leaving you full functionality and it's not bulky. I dropped my phone a couple times in the case from a couple feet up and the phone is unharmed. I used an IQ shield liquid install screen protector and that works well even though it takes longer to install. No issues with it coming loose until now. I don't like the curved phone screen, but the Samsung S8 is one of the best phones available and beats out the competition in my opinion. I got it for $150 off at Best Buy when they had their sale. I would recommend buying from Best Buy and not directly from Samsung. I bought one S8 from Samsung and returned it before going back and buying it again at Best Buy. The return through Samsung took a month and I had to contact them a second time before they finally processed the return with some message about getting lost at the facility or something, but they still have a note about receiving it. Best Buy was a good experience. No issues and they have Geek Squad protection if you want that. If you want an Android phone, Samsung is still the best available in the states, in my opinion. There are more nice phones available overseas, but you want to have a US warranty, easily available accessories, etc, that leaves you with Samsung, LG, Google, and iPhone for the most part. One big negative with Samsung is that screen is SUPER expensive to replace. I would not get a Samsung S8 if you are rough on your phones. There is an S8 active available through ATT at Best Buy and it's supposed to release for other carriers and maybe unlocked in the future from what I read.

    I would recommend this to a friend
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