Customers enjoy the Galaxy S8's camera, long battery life, user-friendly interface, and reasonable price point. They appreciate that the phone is unlocked, allowing them to use it with any carrier. Some users find the phone to be fragile and slippery, and dislike the pre-installed software (bloatware).
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,238 reviews
Rated 3 out of 5 stars
need new screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
my phone screen cracked after 2 years i am not sure what to do now
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello nada, this link (http://www.samsung.com/us/support/troubleshooting/TSG01001477/) includes everything you need to know about getting your cracked screen fixed. If you still need help, please give us a call at 1-800-SAMSUNG. We will be more than happy to assist. ^Elizabeth
Rated 3 out of 5 stars
Better if phone is designed in metal.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Better if phone is designed in metal. Hope should be for last long life.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
I would recommend this to a friend
Rated 2 out of 5 stars
Not so UNLOCKED afterall
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was disappointed to find out after trying to set up this phone that some features are locked by the provider and aren't available on the UNLOCKED phone. These include WiFi calling and voicemail notification. If these features are used by you, Don't buy this phone. It was a nice phone but very disappointed overall.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
This was the worst purchase I ever made
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to return this product at $35 loss. Customer service was even horrible.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great features and accessibility. Only downside is very sensitive charging port.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
I would recommend this to a friend
Rated 3 out of 5 stars
Phone was defective
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Antenna was defective but Best Buy was great and replaced my phone.
I would recommend this to a friend
Pros mentioned:
Camera
Rated 1 out of 5 stars
Horrible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This new samsungs are awful! The glass is wayyyy to fragile, also it is difficult to swipe to open your home screen. Very poor design, hard to utilize. The only thing I like about it is the camera. I doubt I will buy another samsung.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
User unfriendly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is complicated and user unfriendly. Owners manual is needed.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It’s ok
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a bad phone for the price but depending on what carrier you use
I would recommend this to a friend
Rated 3 out of 5 stars
Galaxy S8
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone...started glitching after 6 months though.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
phone
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good, manageable. does have a good quality on picture
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
I would recommend this to a friend
Rated 3 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good smart phone I will tell all friends about it good one
I would recommend this to a friend
Rated 3 out of 5 stars
Camera not as clear for distanc shots..buts its ok
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera not as clear for distanc shots..buts its ok
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
I would recommend this to a friend
Brand response from Samsung
Posted .
Hello Aniya888, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001297/) to help you focus your camera. If you're still having issues, please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth
Rated 3 out of 5 stars
phone has good features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return phone problems getting reception .
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
I would recommend this to a friend
Rated 2 out of 5 stars
Phone won't tether at 5G LTG Store will not help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a Galaxy S8 I bought from T-Mobile, It works great, The phone I bought from Best Buy, same exact model, but it will not tether for internet usage at 4G LTG, even with the same SIM that I use in my other S8. The store says they cannot help me that I need to call Samsung.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
This reviewer received promo considerations or sweepstakes entry for writing a review.
wish I'd stayed with motorola cheaper an easier to use , nice features seem to get updated outta existence . Constantly dropping phone calls on my end only , other people hear me fine , but i can't hear them , or is that a Verizon issue?
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Its okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Idk, they say they're the same but I like my s8+ better..
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Cool but doesn't do video calling.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked it but didn't have video calling and not upgradeable.
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Samsung S8
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extra sensitive can't just get on it always having to wait
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Galaxy S8 phone is getting restarted frequently
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought Galaxy S8 , but it's getting restarted frequently..
This review is from Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black