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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 5239 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S8's camera, long battery life, user-friendly interface, and reasonable price point. They appreciate that the phone is unlocked, allowing them to use it with any carrier. Some users find the phone to be fragile and slippery, and dislike the pre-installed software (bloatware).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,238 reviews
  • Rated 3 out of 5 stars

    alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is not as great like everyone is saying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,light weight and fits in your pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i like it yet trying to maneuver around the

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good than iPhone ........................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better phones for half the price...............

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Will not charge after 53 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the warranty ran out after 52 weeks to get around the issue of not being able to charge I was able to charge wirelessly which is slower then wired as you would expect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone has microphone problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people who are calling to this phone are unable to hear properly, sometimes call gets disconnected. works fine with my previous device with same service provider so I have returned as this is no more good. Hope this would be fixed at earliest by samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incredibly terrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a very bitter lesson on this purchase. Samsung has no live store or point of contact in Georgia. If anything happens to your device, you are left to suffer alone because neither BestBuy nor the Samsung online representatives will sort out the problem with your device (Samsung S8 in my situation). I am left with a functionless glass thing I bought for over $600. Too bad!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is just to delicate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone and a life proof case. Got it home charged put it in the case and haven't took it out til I need to put it in my adapter for usb and the back of this phone is spider chipped and cracked from top to bottom. Really disappointed with this purchase. Plan to try and see if Samsung will stand behind there product and replace it butt not going to hold my breath. Don't buy the Galaxy S8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facing Voice quality issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone at a very good deal and from look wise its awesome. But from first day itself i am facing Voice quality problem. During a call the voice will break and muffled. So the most important job of this device is not proper. I send the phone to Samsung service Center as i can't go back to Best buy as i used some third party site during purchase as 20% discount was there. Lets hope for best to get this issue resolved .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to trade in this device because of poor functioning early on. First, this device kept being buggy and then wouldn't stop overheating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shuts off multiple times a day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone restarts multiple times per day even when I am in the middle of doing something. Very annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    screen burn pixels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it start to show screen burn before even the one year warranty ended. contacted Samsung got no help what so ever. bad design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cell phone, so I figured I would go to Best Buy because I got my last one from there & it was a good experience. Got the Samsung Galaxy S8 & totally hated it from the door. It's big, clumsy, & I didn't like the edge to edge screen at all (really serves no purpose). Brought it back a week later & went with a Motorola phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok phone.. had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is nice, don't like the edges, hard to access things that are by the edge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone freezes and requires hard reboot. Only had the phone for 1week and had to do this 3 times. Google it yourself, a well known issue with S8. Embarrassing! Samsung should issue a recall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S6edge, I can't tell the difference Betwixt the two, outside t hat the S8 seems bulkier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crack on Galaxy S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Galaxy S8 on July 24 2017, and today (less than one month of use) I noticed that there is crack on the bottom of the screen, this must be the design defect! Such glass can easily have cracks when using under hot and humid weather!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good if you like samsung phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple user, so hard to navigate for me, purchased as a gift for mother and she enjoys it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my type of phone. Over rated and the menu and setup are more confusing on this version of a droid

    No, I would not recommend this to a friend
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