Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 5239 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S8's camera, long battery life, user-friendly interface, and reasonable price point. They appreciate that the phone is unlocked, allowing them to use it with any carrier. Some users find the phone to be fragile and slippery, and dislike the pre-installed software (bloatware).

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,238 reviews
  • Rated 1 out of 5 stars

    Samsung Call / Data Issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No network/SIM bad https://us.community.samsung.com/t5/Galaxy-S8-Questions-and-Answers/Galaxy-s8-edge-not-registered-to-network/td-p/223659

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too narrow for my tastes, and annoying bixby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bixby reminders are to intrusive. Samsung bloatware is just to much plus the chip set's rom is locked. BS every other country uses an unlocked chip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad system optimization still

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for half an year and it’s already start to running very slow with normal app usages. Don’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor glass quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought at the store and they didn't offer me the phone insurance. After I dropped my phone and the glass got cracked on one corner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work on Virgin Mobile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to get the Virgin Mobile version of the phone to use it on their network, the unlocked version is not registered yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Marathon Runner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both 2 phones in 2019 for my family and it's been smooth sailing so far. After 3 years, the phones are functioning well with little to no hiccups. The curved edges still look great in line with the latest S models. The camera is a little lacking when compared to new phones but gets the job well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Phone Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the defective phone.Went Bestbuy many times.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Jackie, we understand your frustration with this phone. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 1 out of 5 stars

    Locked--

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work for all CDMA carriers. Don't buy the phone here if your carrier is not listed in the phone descriptions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing. Go buy it so we get more unlocked!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating 5 stars to counteract the carrier shills who tell you not to buy this phone. They are wrong. Anybody who tells you not to buy this because of "updates" is a fool. The Unlocked phone is literally the best version, because it works everywhere, and you will never be stuck on a carrier with it. You pick this phone, and you can use whichever carrier has the best service in your area. You won't be under contract, you won't have any obligations, and you get the best price. Buy once, cry once, as they say. Not only that, but you get the phone as Samsung intended, with all features (Samsung Cloud, Caller ID, Device Maintenance) intact and zero carrier meddling. To recap, ignore anybody rating this zero stars, and go buy it so we get the Note 8 unlocked!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone, doesn’t charge right. Stopped working after a week. And now I can’t even return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gret

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater than ever bought this both this is,the international version not the north America version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. after couple weeks i had a problem with charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 15 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my phone an otter box defender case and had a screen protector on it still broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received Broken Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a phone for my friends birthday, Opened it just now to find a broken phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept freezing and turning off in a middle of doing stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pleased with my purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features of my phone and will be using more of them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Overall Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great with battery efficiency! The HDR screen is impressive and visually pleasing. The feel in hand is pleasing as well. This year's galaxy is much more capable than last year's. You have to purchase geek squad protection because samsung premium care will not recognize your phone to enroll it for protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor glass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying, I just dropped it and the glass was broken in a corner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unfriendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic service is not intuitive even for simple one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    UNLOCKED GALAXY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD product great quality and unlocked so can use with any carrier

    I would recommend this to a friend
Sponsored