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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S8+'s camera, praising its quality and performance. The battery life is also widely appreciated, with users commending its longevity. On the downside, Bixby, Samsung's virtual assistant, receives criticism for its lack of utility. The phone's fragility and susceptibility to breakage are also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,996 reviews
  • Rated 4 out of 5 stars

    Nice phone,but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone,but I still going with iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best birthday present ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised to get thus love the specs.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    It's a ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. My screen on my camera lens blew out in my pocket on day three and Samsung says it's not covered. No drop just cracked in my soft pocket.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and buy.recommend to everyone.great phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for movies watch and YouTube!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for movies watching and YouTube! thank you!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone the features match the cost and their easy too use but like any phone unless your connected to all the social sites it gets boring to look at but i think not sure yet only had it a month or less that its a reliable phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It will be liked by the Most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. The only problem I have with it, is the Screen Ratio. The phone is too tall than wide, i guess it was purposely done for one hand usage. This had created problem watching Videos. May be its better on S8 but definitely not good on S8+

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can you hear me now?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my third unlocked S8+ as the first two had microphone issues, and so does the third. Phone 1 had intermittent microphone issues where everyone I was talking to kept telling me to hold the phone right. Phone 2, the replacement, had the microphone stop working altogether in the middle of a conversation. I could only get it to work in speaker phone mode. Phone 3, the next replacement, is no better than the first, with everyone telling me to hold the phone right-very frustrating. I now use wireless headphones, which bypasses the microphone issues, but at an expense and inconvenience. In my humble opinion, somewhere along the line someone didn't get the memo that the PRIMARY function of a phone is to talk, be heard, and visa-versa. Other, than that, it is a great little device, with a beautiful display, to text, read email and use apps. I'm disappointed in the performance of this phone in the capacity of a phone. Oh, and for those of you who want the flexibility of an unlocked phone to pick your own carrier whenever you want, be careful!! I can't use all the Verizon features such as caller name ID.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working well on T-mobile SMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SMS cannot send video clip on T-mobile network until WiFi is turned off. Production description says this international unlocked model is fully compatible with T-mobile which is not true. Maybe a firmware update will fix it later but who knows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite phones all time but I’m really getting tired of spending this kind of money and not getting updates the phone has slow down a good bit since I’ve owned it I will probably start buying Google phones in the future

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great mobile !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good to be there for purchaising my new mobile. However, it was somehow disapointing to find only black devices in your stock. I really hope you can have better stocking in the future, then you donot need to lose customers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we like the phone but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the phone but we think it was originally set up for another country , as we cant download certain apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many alerts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to determine how to prevent more than alert to come through after a missed call or text message without putting the entire device on silent. Otherwise some nice features I am still revealing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 1 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. This phone is not worth the price. My LG G4 takes much better pictures. Bixby is nothing special and sad to say the voice version is non existent though the advertisement the stores play lead you to believe otherwise. I think Google assistant is much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I still prefer my older galaxy, I think these phones are way overpriced, definitely not worth the money, however best buy had better pricing on this odel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the smart features but signal sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in rural ND. This phone works nowhere as well as my old flip-phone. I have a tough time getting signal. The smart features are good, easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This phone not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already ordered another phone to replace my Samsung. Don't like it, will pick the LG 7 tomorrow and Samsung will be returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My screen went black a 1mo 1/2 after purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cpu overheated 1mo 1/2 . after I bought the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is sleek nice design, I'm having a hard time getting used to not having a physical home button though nice upgrade to my s6!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but has issues connecting to WiFi and 4G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hearing day after day from my son that his phone keeps dropping WiFi in the middle of downloading (whatever he's downloading) and it just dies on him. Same problem has been happening on 4G as well. Apparently Samsung has been putting out multiple system updates the last couple weeks and it's become a problem. It WAS fine, but now it's not. I have the S9+, my phone works fine. I don't know what's going on with his phone.

    No, I would not recommend this to a friend