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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S8+'s camera, praising its quality and performance. The battery life is also widely appreciated, with users commending its longevity. On the downside, Bixby, Samsung's virtual assistant, receives criticism for its lack of utility. The phone's fragility and susceptibility to breakage are also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 2,996 reviews
  • Rated 3 out of 5 stars

    Never buy unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, but can’t use all the features because I purchased unlocked version. Very frustrating that I don’t get voice mail alerts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll just say this is nice. I'll still need to go for the Samsung Note. There is a huge difference between the S series and the Note series.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Phone EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never own a Samsung again! slower then my iphone 6s!!!!! Huge waste of money barely works and takes for ever to do anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No better than s7 edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will wait for the next generation. This one only advantage is its size. However once in a cover, there is no advantage vs s7 edge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad insurance plan, I am happy that I didn't buy that plan, most the sales in best buy has no idai about the plan details.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a update phone ..............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is okay looks fuzzy when you zoom in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a problem charging when you plug it in but does good with a wireless charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The speaker quality is very poor on this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My major complaint about my Galaxy S8 Plus is the volume and quality of the audio. Even with volume turned all the way up, it is difficult to hear during a call. I have resorted to turning on speaker phone even when holding phone to my ear. The quality of sound is poor as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was locked with someone else account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the phone because it was locked with someone else google account

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has nice size screen but still difficult to take pictures by pushing button.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Angi. Thank you for taking the time to share your positive feedback. Your Galaxy S8+ camera provides you with a timer allowing you to capture photos. Check out this link (https://bit.ly/2tP2kz5) to see how to use this awesome feature. ^Ash Samsung

  • Rated 2 out of 5 stars

    the sound id not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is o.k just that the sound could be beter when watching utube or a moovie or just direct tv the sound goes down significantly even lower when a bluetooth device is connected to the s8.....and yes even tho u reset the valume all the way up after paring to ur device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good but the touch screen is not that sensitive as it should be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone hangs a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought galaxy s8+...hangs a lot and have to reboot every time. Not even 10 days yet..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, would recommend but you need to have the special case to protect screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly wanted S8+ to use on Gear VR,but was not compatible. I was quite upset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees charged 7.99 to put screen protector on its cracked twice they

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone keeps freezing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to reboot phone due to it freezing up. Other than that it's nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, hard to text on it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's an ok phone, the full screen makes it hard to text.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be faster and have fun with games

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    Beautiful large display!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks so good on the display. The camera is a big improvement over my Galaxy s5. What I don't care for is the Nougat interface, especially in the settings. Some things are harder to find.

    I would recommend this to a friend