Customer Ratings & Reviews

Good cell , but ah stared to overtheat when charge and only took 2 weeks of use, NO im NO happy. Í not get a discount on te exchange of my S6 that was failing and te extend insurance that sells best buy did not cover this S8+.

I had Galaxy S7 Edge before buying this and it's not quite as good as one would expect after upgrading. I would suggest not to upgrade from S7 or last year's phone.

I purchased Samsung Galaxy S8 plus and the first phone arrived with Configuration problems and I had to send it back and Best Buy immediately shipped a new one. It was quick service but I just received the 2nd. phone yesterday and It was in good shape and I could configure all the setting without problem. The only thing is MISSING in the box are the Headphones that should be in the box but is not. Only the plastic wrap but not the Headphones. I understand I bought an open BOX phone but not a MISSING parts phone. I will appreciate if BEST BUY could send me the missing Headphones to have my phone 100% correct.

No issues with the phone and the Best Buy employees were fantastic. The issue was the carrier. I called and went to Sprint with the phone and their system did not accept the phone. A Best Buy employee also called and was told the same thing. Great phone, great help from Best Buy but no luck with Sprint. I did purchase an unlocked Samsung S9 that was excepted by Sprint.

The volume cannot be turned up enough. The speakerphone is usless, I have to hold it up tp my ear to hear and still it is very low.

The back is very difficult to come off. I think for a thousand dollars a screen protector should be included as well as a location for apps for the gear that is available.

I have had the AT&T versions, and they work much better than this version. It never clicked to 4g. One good thing was lack of bloatware

I really can’t tell if I like Samsung Galaxy S8+. I had samsung galaxy phones before but this S8+ always freezes on me. Then I had to restart or shut it down to make it work again. I am so disappointed with S8+ because I was expecting it to be better than the previous models. Considering the price of the phone, it makes me really sad. I wish I can return it. My friend also bought Samsung Galaxy S8+ from BestBuy and its also doing it.

i bought this cell few months ago. after 3 months of using the battery has died .Its a Samsung big problem...as always.

I had many phones over the past few years, but this was the most expensive I purchased, all my other phones worked fine. But this S8+ just died today without any notice it just died, all my photos and information are lost now. sooooooo disappointed. I think going back to LG or Sony brand would be a safer choice.

The charge port messed up right away...mi wife's s8 had to be reset to manufa ture due to lost signal.....

I bought this phone last week and it got problem in the voice... The voice during the call not clear

Screen not durable. Geometry or gorilla glass version is nor durable at all. Starts cracking from just being in side pocket (by itself). Also the phone is not power user friendly at all. Seems like it would be fine for a social media person, but not for doing many things at once with constant app swapping. Fingerprint scanner in awkward/annoying location too.

The bootloader is locked, making me unable to administrate my own device. I only have as much control over this device that I bought in cash as they'll let me have. No thank you. Returned it. Went for the international version instead.

The fact that best buys does not open all the figtures on the phone suck, video call is not enable on a unlock phone, so I am not able to use it. Mobile has provided but phone not responding. Due to phone not program for Tmobile network. Which it should be for being unlock.

There are many phones out in the market that are better than this. The Wifi keeps disconnecting pretty often, which burns data plan. Multiple people have reported the same to samsung and there has been no fix yet.

I love the phone but no one tells you that if you lose the password, neither the geeks squad or Samsung can fix your phone. I even have my old phone and they say I'm SCREWED. Didn't mention that when I was shelling out 800 bucks.New galaxy8s

Unprofessional from best buy the phone was lock to some one email account could not set up my account i have to return it to one of the store and could not get any help.

I'm still in the process of appreciating it.......

had phone 5 weeks before it started freezing up been back to Best Buy 3 times and now I'm told I have to return it to Samsung because I didn't buy the extended warranty..... so $800 gets you a phone to use for 5 weeks SMH