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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy S8+'s camera, praising its quality and performance. The battery life is also widely appreciated, with users commending its longevity. On the downside, Bixby, Samsung's virtual assistant, receives criticism for its lack of utility. The phone's fragility and susceptibility to breakage are also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 2,996 reviews
  • Rated 1 out of 5 stars

    Very poor quality for the price. I regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is horrible. Need to pay close attention in other to hear what the other person is saying. Don't even put someone on speaker. It makes a bad noise and the other person can hardly hear u.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use the phone because it was not cleared of the preview owners information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd phone replacement all phones had the same problem. Att and Samsung have both tried to fix it but the phone drops calls every 10 or so mins. Great mini tablet horrible phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was sent a refurbished device...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a new device on-line and was sent a defective unit. Fingerprint scanner didn't work and packaging looked repacked (used). Beware!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work on Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending three days with Verizon and Best Buy the phone wasn't compatible with Verizon service. It is advertised to work on Verizon, which is a lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible phone and company. Samsung only cares about your money. Nothing else. Didn't even last 6 months with minimal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was traveling Wifi did not work. Samsung auto updates burned thru my data limit. Making it a $800 paper weight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad 3 of them reset on there own 1 bad phone maybe.. but all 3 doing the same THING . can't recommend ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST Samsung phone S8+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST phone I ever owns. Used. It for 5 years with no problems what so ever. Only reason I got a new phone was the Samsung S8+ was not. 5G or I'd still be using it. The battery was awesome in this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great No reception Locks up constantly. No support from Samsung. Returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked phone.Samsung no help.Had to return/price went up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast, amazing design, great camera, and lots of technology. My only complaints would be a slightly slippery design, and the screen is dim unless over 50% brightness. Unlocked version means you can take it to any major carrier and not have to deal with their preinstalled BS weighing down your phone. Plus all black design is exclusive to the unlocked version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone one of my all time favorites even in 2024 I’m writing this review many years later and have had many phones since this one and to date this is still the best phone I’ve had

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Galaxy phone ever. It has a huge screen but is very thin and sleek due to the infinity screen, it is very fast, camera is amazing, great features, iris scanner is awesome. Battery life is amazing, fast charging is awesome. I recommend this phone to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved up to buy this phone when I was work my first job at six flags!!! It was a great phoneee.. loved the display and user interface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s8plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this phone as of right now almost years old ,great long lasting phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone, lasted for 5 years and is still going!

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Great Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! I had some reservations switching from my Nexus 6P but have been quite pleased with the overall performance of the phone. Bixby leaves something to be desired but that's minor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone, easy to use,needs all around speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Had this phone for a week, great phone. Pros: -#1: Easy to use -#2: Good speed, could be faster. -#3: Great camera. -#4: Love the headphones that came with it, hopefully the next-gen will have wireless headphones. Cons: -#1: The external speaker sucks. -#2: The voicemail needs to be able to hold more voicemails. -#3: Needs more memory, Phones that cost half this price have way better speakers. -#4: Needs wireless headphones, we are not in the age of the walk man radio anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    8 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand down amazing phone i just come from having iphone 6s. Faster internet better pic. And it cheaper then iphone. I will never go back not only that the battery last twice of iphone. But one think i hate there update. It not that different but i prefer the old me. There no need to update phone but u can and it still 5 star.

    I would recommend this to a friend