Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,929 reviews
  • Rated 5 out of 5 stars

    S9 phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved from the S5 to the 9 and so far everything is going well with just a little retraining on the S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with good storage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband replaced older Galaxy phone with this one. Best Buy always has great deals for phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Great features and best phone I've had so far. Samsung did a great job with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me. I am always excited to know I have upgraded to the best performing phone I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded phone for my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was on sale and so it was a great time to upgrade my daughter's IPhone. She is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone So Far...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new phone is far better than my last one (Samsung Galaxy S6)... I like that it's waterproof now, since rain is what killed my old phone. It also solved my WiFi connectivity issue connecting to my Orbi Router...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything is great with the phone. It is a little slick with the curved edge so a case is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my daughters first I phone, we always used Samsung, but she really wanted an iPhone. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and im still using this up until now! planning to upgrade to newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9 is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my Galaxy S7. I have replaced it with the Galaxy S9, lilac. What a pretty, vey nice phone! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone at a good price. best buy mobile is head and shoulders above Verizon's customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is the texting its wierd. I start to type a word enter couple letters and it types a totally different word. Constantly retyping words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a Samsung 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't quite ready for replacement, but the Samsung 7 decided to go into the pool. I like the 9 very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used my phone for one month and haven't had any problems. Everything on my last phone transferred over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung phones would not buy anything else, display is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like samsung phones. This one doesn't dissappoint. Easy to upgrade from previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East Conversion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. The conversion from my S6 to this S9 was soooo easy. Hardly had to make any adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I wanted to upgrade,but I'm glad I did. The relocated fingerprint scanner is a big improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and the prices was great. The service is ok. But having issues. My gold color is different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cell phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy S9 64GB - Midnight Black I'm very pleased, always been a fan of samsung products

    I would recommend this to a friend