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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,929 reviews
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but have a huge problem trying to get it to come up with the open screen. Should be able to just tough it and it will not respond, once open it takes just light tapping to get any where.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Galaxy's for years and this phone is amazing. I even got my husband to switch from a droid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually my first smartphone, there's a learning curve but is there anything this phone can't do?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Smartphone. Its a upgrade from my old ohone as a Christmas gift to myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy and good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work email, bluetooth music and navigation all at the same time and it never bogs down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Galaxy 9 after having a Galaxy 4 for years. Love all the features on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone and Beat buy had a great promotion so he was able to get an early gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this phone he loves it and still uses it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my cell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the samsung galaxy series. this is my 3rd samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a whole lot more since I had the ZAG glass shield uninstalled. Still lots to explore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had very long but no issues. Been 3.5 years since new phone so lots of new stuff for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an amazing screen for the price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than my previous iPhone 6s+. Spam filters seem to be better the my apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone. Had almost 2 yrs and it still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has made a big difference in my usage and I hardly ever open my computer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to impress me with their products. By far the best Android phone in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first time a samsung phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first samsung phone that i buy i am very happy with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STILL LEARNING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression is it's a lot for someone who just wanted a better camera. But I'll figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit confusing to get everything set up. I have 3 different security things set up and still have to put in my pin half the time....that is frustrating, but just be me not knowing how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about the phone. Cases with a full body screen protector are a little hard to find.

    I would recommend this to a friend