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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great phone. Has done everything I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works really well, calls are clear and the new camera features are fun. No reservations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what happened?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone … and its acting up a bit more than a year later I'm forced into an upgrade - close to the same price...so I guess Samsung will decide when I get my next phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves his galaxy phone. The only issue he has is the bixey that comes with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with my salesperson...he was the Best. Made my purchase that much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line phone when it came out and still use it to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone from Samsung. I would recommend to anyone looking to purchase a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung. The screen resolution is great. A great upgrade from the previous series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this through Best Buy, which was much easier to do than working with Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am not an apple fan so this is the other option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only update when the wheels come off the prior versions. There were some issues with data usage. It took a number of visits to the Verizon store to get the situation resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S9!! And the Otter box that the Best Buy employee recommended keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S9!! And the Otter box that the Best Buy employee recommended keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatcamera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a learning process but it is rewarding when you learn all of the new and updated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. It is an excellent product. Best Buy made it easy to switch to my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two prior Galaxy phones then had a Motorola. So glad to have a Galaxy phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my wife and she absolutely loves it....upgraded from the samsung 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am still getting to know my new phone, I am very pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone would buy again for my child. All of our family uses Samsung devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally loving this new phone. It's my first Samsung and I don't think I'll ever go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a up grade !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, so awesome, someone stole it from me. Not even two weeks old. Yeah,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my previous phone. Still lots of features I'm learning about.

    I would recommend this to a friend