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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,929 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung impresses me everytime I upgrade my phone. The new and update features on the S9 are great. I like how this phone is lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG which quit working so I got the samsung so and I am very happy. Easy to activate and transfer apps and contacts, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for $12.50 a month. I dont see a point in paying $1000 a month for a phone. Phone works great love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great phone. S9 is good, good camera, beautiful display. Only downside is that there is no other color to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an updated phone that would not have a steep learning curve or a lot of set-up time, because I was leaving on a week-long trip two days after I purchased. This choice seems perfect so far. It has new power and new features, but has not been hard to get used to. The Best Buy people transferred everything from my old phone, which helped a lot, and I was up and running as soon as I left the store. Two weeks later I'm still finding new capabilities, but I'm happy that the basics transferred very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Really fast on the internet. Great camera. Easy to transition from a much older Samsung. Would buy this phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to have purchased my Samsung Galaxy S9! Great performance and features. Upgraded to this phone from my Moto Z Force

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is powerful and fast. I am a devoted Samsung fan. This has surpassed my expectations. Would highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Samsung Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the phone for over two years and it is still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my new phone. The slim fit, the quality of the pictures I've taken, the overall ease of use and the color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it, Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this Samsung S9 as a Christmas gift. I was way overdue. A lot of changes since my Samsung S5. Takes great pictures too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great All Around Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, takes super clear pictures, more storage space than I will ever need, and just everything I would ever want in a phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage Son loves his new phone. The phone is small enough for him to fit in his pocket so he can keep it hidden during school hours.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast Response Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Apps transferred over from my S7 in a short amount of time. Phone opens apps and multitask was better than the last phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Lot to learn, great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect the phone to be this involved, but my previous phone was a dumb smart phone. The camera takes great pics but is complicated as far as transferring pics to SD card to get them printed, instead of downloading to computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cash Back Choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my Galaxy S5. It is so much easier to use and I love the storage capacity. It is a great smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this color bc it's close to Rose gold, but she loves the camera and cant stop messing with all the features and filters!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung Galaxy S9 has been an amazing phone and the picture quality as well as the options on the camera are just astounding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had an LG G3 before this phone and he liked it because of the size and ease of use. He loves this phone even more!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great phone. Buy if you want to save a few bucks over the S10. I don't think you would be losing g .ch of anything.

    I would recommend this to a friend