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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,929 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great replacement for the previous. It's easy to learn the differences and how to use for more than just phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for two weeks, and every day I am discovering something new that it can do. The battery life is phenomenal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn how to operate this phone. Don't care much about the rounded screen. Not sure why they made the screen sides rounded.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends comment on the clarity of sound compared to my old Droid. And the pictures are amazing! All of the apps function easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mini computer! I love the fact that it has everything I need in this one little device. Wish it came in pink or rose gold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S9 is very easy to navigate. Pairing it with my Galaxy smartwatch was a no brainer. Should have done this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as always with Samsung Electronics. Nice new emoji yourself app in the camera. Embedded snapchat features in the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my husband, who has never had a smart phone! He learned how to use it very quickly and and really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Samsung with the S5 and never looked back. Once again Samsung has outdone apple. Fantastic phone, fabulous camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Galaxy Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 5S Galaxy this is amazing. This Phone is easy to use, customizable and no complaints with this model and the 9S+.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out all the new features....phone is quick quick ....guess my old phone was trying to tell it was adios time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 9+ and I love it I bought this s9 to my sister because he did not had the money to buy one. It's a great phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy S9. Very happy with the great pictures that it takes too. I am thrilled with everything about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Never go back to apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from s8+...it was too big for my hands and I dropped it often. Quality phone, easy to use, great photography!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with the size and durability the S9 screen offers. It's harder to damage than any other phone I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone. Much better than the old S5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Works much better than the old S5. Took some time to get used to, but so far, very happy with the new S9.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try the Samsung S9 after reading multiple reviews and I am glad I decided to try it. Great phone...Fast and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Momma LOVES it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been 7 years since Mom's last Galaxy was purchased. She's loving the new features, size, and her favorite color! lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The photos you take with this phone are PHENOMENAL. Not to mention how easy it is to access the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the S9. I upgraded from the S7 and the difference between the cameras are amazing. It's so much clearer on the S9

    I would recommend this to a friend