Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,929 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transitioned from S5 to the S9. Easy transition as far as functionality goes. Faster operational response from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my old phone and S9 was on promotion. This is a great phone with a camera that takes amazing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone I have had yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a galaxy s6 to this s9. Camera is awesome. Screen clarity is way better. I personally don't care for Bixby.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great display and operating system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with an amazing camera and screen display. Not too big of a fan of the edge feature but Samsung Galaxy no longer offers a flat screen option. But overall great phone and especially like the night camera option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute decisions - Pay per month!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy phone contracts vary from phone to phone throughout the year. This was a last minute decision that I made during the beginning of the summer and I was sick of my old phone shutting down on me or heating up too quick. Thankfully this contract was the perfect budgeting phone for 2 years and I was able to budget and pay it off earlier. A great smartphone for a great price spread out throughout 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Next level Battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If battery life is a primary concern, stop looking and buy this phone. I can go 12+ hrs and still have 50%+ battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power and a very good camera. Been a Samsung phone user for a while, TBD: if the wife will like the color..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Cool sub windows with short cuts. Phone has neat auto functions, it take care of itself. Guest buy was great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced a Galaxy S4. The S9 is much faster but the battery life could be better. Overall, it is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone. The phone is very nice and much faster than iOS. Love the on screen display and customization. I wish u could get rid of Bixby and remove all the duplicative Samsung apps. Doing that would make it perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Superior phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several Samsung phones, this is the best so far. Not a bad thing about this phone. Bixby button can be ignored.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has such a good camera I can zoom in so close and I can view the scenes I. The picture after I take it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a G5 to a G9. I was as worried that I would have a hard time adjusting. Very easy to switch. Camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S6, love it so far easily transferred old phone to new. I like the size. Excellent camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung s9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous screen, sensitive keyboard. As a former iPhone user, it took some time to get used to this phone. Also I didn't realize how much battery life this phone used until I had to turn off most of the notifications in the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great batery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l bought this phone for my wife to replace her galaxy 5. She is very happy with it impress in how long the batery last .

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super Fast phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy Guy for Years, and this is the fastest cellphone I ever have. I'll recommend this cellphone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is excellent. My wife finally agreed to upgrade the phone from S5 to S9. She is happy with the decision.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung Galaxy S9 is working well,I just hope the battery lasts a long time because I use it a lot for work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts much longer than previous s7 that I was charging nearly 3 times a day sometimes. Very happy overall.

    I would recommend this to a friend