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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,929 reviews
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S6 really like the phone went with the gold because it was on sale for an additional $100 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just traded in my galaxy 7 for this galaxy 9...I love ❤️ my new phone with all these extra features!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the GS 7 to this. Fast processing with more available memory for apps. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having skipped the S8 generation, I've been pleasantly surprised at the speed and response with this GS9 over my previous GS7. I'm still dialing the phone in the way I like it, but so far, I like the GS9 a lot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very nice phone, my first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so different from my old phone, but I am enjoying the camera and all the features that I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not good with technical things, had s7, what I was familiar with on s7,I can do on so. It works for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy s9 has a lot of great features. Great camera with nice optics. Bixby is also a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!! Simple to use and update as you go!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really like this phone, and the pictures are aweso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a S6 to the S9 and like how the pictures are so clear and all the other things you can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great when receiving a call or when you call someone they say they can hear you clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone for a long time....this has crystal clear sound & pictures I've taken so far are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone & camera for a good price. Intuitive & easy to use features. Security features are really good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S9 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Galaxy S9 so much we got our kids one. Easy to use and durable so far with the case we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy S9 Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has only had for a couple of weeks. It is really relatively easy to learn to use. He's loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded form the S6 to the S9 and it has so much more to offer. Have had the phone for a week and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone. Love the camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She is enjoying the phone and greatly appreciates the camera abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone not much different from the Samsung 8 that I had. But has more storage space and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Galaxy S9 for several weeks now and love it as much as my S5! It's faster and has great features!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone for the first time in years and love all of the improvements and how fast it responds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching to the s9 from my s4 mini was seamless. The cameras are phenominal! Great phone! Love the color!

    I would recommend this to a friend