Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,929 reviews
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by the crisp, clean colors of each picture. The options are endless for me, an amateur photographer. Can't wait to use on our next adventure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and thus far it has been excellent. My only issue is that the edge to edge technology makes it difficult at times to hold without accidentally touching the screen on the edges. But that is a minor inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Moved from S6 to S9. Having the memory slot for extra memory is huge, apart from the great features of phone, music etc. Well done Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology.So much more can do and learn.Bixby voice control takes getting used to.All in all,time spent well worth it. Samsung got it right.Kudos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to purchase from you guys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked around at a few places for that new phone and it turned out that the best place to get it was from Best Buy, not Target or Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't go back to my iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used iPhone's for a long time but after using this for 2 weeks I don't think I'll ever go back to an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung. They have always bee dependable to me. Have had just about every other manufacturer of android phone and keep coming back to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones and the S9 is no exception. It looks good and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love android. I needed a new one from the S5 I had and went with the S9. I was concerned about the bevel at first, but absolutely love the phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice phone, wireless charging and MicroSD slot IP68 weather proof. You must get a case cover and glass cover It is very slippery and you will drop it without a case like an otter. Wish the Bixby button was programmable for other apps, Bixby is not that useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter and wife and they say it is very reliable. They adore the fact that is is sturdy and is simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really nice; the look, screen, camera. Only con is it has an additional button on the left side to bring up Bixby (similar to Google assistant). The button is below the volume, it gets pressed constantly by accident. It becomes annoying to try to avoid that button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had multiple android phones I keep coming back to Samsung. They simply keep working, dont crash like other brands and have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife. She has been using it with no issue for over 2.5 years. Samsung make a solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too different from the s8 but had some small scratches in ky old s8 and the cost per month ended up a bit less for the s9 due to some best buy deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from a S4.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The sales rep was knowledgeable and transferred my old files. Phone works similar to my old phone only much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the wife for christmas an now i get the fun of showing her how to use it shes going from a OLD flip phone to a new s9 fun fun fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung S5 and purchased the Samsung S9 from Best Buy. Can't wait to go to class at Best Buy for advanced training. So far so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product from samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Samsung products. My daughter needed an upgrade and Best Buy had a great deal going on. And the best buy spectacular service as always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new phone and this was the best deal out there. I like the color I thought the phone would be a little wider than it was and the edging isn't a problem as long as you make sure you get the right cover

    I would recommend this to a friend