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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,929 reviews
  • Rated 5 out of 5 stars

    Fantastic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came back to Samsung from Google and very glad I did. Fantastic device, easy conversion from Google to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone - the color is wonderful, especially with a clear case. All kinds of new things to explore and use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone, would seriously reccomend to many people and will stick with Samsung for many years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a not 5 and love this phone. Samsung makes superior products and never let's me down. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all around great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is the best phone I have ever had. I would recommend it to anyone. I went from an S5 TO THE S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had the Galaxy series phones. I don't think I will ever change. The color of this one is very great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is so much better than my prior S6 and the price I got was the best I had seen in the last 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had galaxy and this one lives up to the reputation. Love it and especially the color. ... purple!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to hear how much you're enjoying your Galaxy S9. Thank you for choosing Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Very pleased! This is a user-friendly phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to work than the Motorola my wife has. The camera features are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the galaxy S9. The keyboard is a little sensitive but after a short time you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart phones have excellent reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External reviews showed Samsung winning over its competitors, and the Galaxy S9 has lived up to the promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Love the vibrant colors. The emoji of yourself is so fun, when sending a text. Love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the S9 better than the plus. I have never really used the edge features and enjoyed the cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 9s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and phone is light with great upgrades... very happy with purchased, Got a good deal with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed this phone . His first Samsung and was amazed with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone SE and I couldn't be happier about making the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a very long battery life and has a fast processor. The blue is a cool color- not too bright. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the setup of the phone and installation of the extras we purchased with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I expected. Satisfied with purchase. Excellent assistance and service at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels the same as the other phones, biggest thing is the bixby button, I had to disable it because I would always accidentally turn it on. And I am getting used to the no home button, having to scroll up then tap is new.

    I would recommend this to a friend