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Customer Ratings & Reviews

Your price for this item is $736.99

Customer reviews

Rating 4.8 out of 5 stars with 1367 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S9+ 64GB's camera quality, battery life, and screen size. Many also appreciate its ease of use, features, design, and storage capacity. While some find the price high, a few users mentioned minor issues with Bixby. Overall, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,367 reviews
  • Rated 4 out of 5 stars

    Liking the dual speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than Bixby I am enjoying my new phone. Upgrade from galaxy 6. Have not used camera much to review. Only complaint is I had to exchange new phone and when exchanged my plan was changed without me being aware and it dropped my employer discount as well. Due to this had to spend over an hour on the phone with Sprint. Bought phone at Best Buy. Unfortunately Sprint could not reconnect me to old plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Still a galaxy fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Light weight. Camera is great. The speaker for incoming calls not good at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone......but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but it is a little heavier than I expected.....nothing major …...I like the upgraded camera on it......

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S6 edge + so it was time to replace it. This does everything that I need it to do and has a long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for photographers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because I'm a photographer and mobile photography is a great addition to my work. I was very impressed with the internal settings and capabilities of this phone. It was a huge upgrade from the Samsung Galaxy s8 I had prior to this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    May not be the latest model, but great features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as it was not the latest model, but had a nice sized screen and very recent options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has the best phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Samsung products. Every year they keep improving their technology. I love my new S9 plus the phone has great speakers for playing music, the camera resolution is crystal clear, and I love the graphics built into the phone. Amazing!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone, horrible carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fantastic, if you get this phone you won't be disappointed. However, if you get this phone, get the unlocked version. Sprint carrier comes with extremely annoying bloatware - the only way to get your voicemail, for instance, is through their voicemail app, which has ADS! There are a number of other apps and programs like this that you're forced to use and unable to remove (without dangerous third-party uninstall apps or rooting the phone), and even if you do remove them it doesn't function. The 3* is because the phone is good enough to make it almost worth it, but the carrier is truly horrible. Good price, I guess, but you pay for it in other ways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9+ 64GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with many new features and Erik, Best Buy sales rep, was exceptional in transferring data from my old phone. The S9+ is slightly larger and does not fit in all shirt pockets, so check it out before you buy it. Otherwise great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone takes a really clear picture. There are numerous apps. It's the best phone I have purchased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and camera, I bought two of them, them I returned one of them because i’d Like more the IPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW!!!! This phone is amazing. After prompting from my wife to get a new phone as my old one..Note 5 was having charging issues and slow downloading times I went with the S9+..This phone is remarkably the best I've had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Galaxy 9 Plus phone and it is awesome!!!! Lots of great features and I am still learning about all of them. I love the curved screen and the edge!! I love the new gold color. First new phone I have had since I bought my Galaxy 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone. The lilac purple is so pretty and I was able to find a beautiful clear case to protect the phone and still highlight the stunning color. The phone is a great quality Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's good price not do much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, small but not to small. I love it I mean to me it's an average phone but good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This is truely a "smartphone" and does things I would expect a phone to do that's considered a smartphone and at these price points. The purple color is an added bonus. I definitely like it better then iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Takes getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. It does take some getting used to. The otterbox fits it perfectly. I love the camera quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm liking my new phone. However the volume is not that loud. I've tried everything that I could to see if I can increase the volume to no avail. I can hear it but it's not that loud. Maybe I will contact Sprint and ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I have been waiting for the best time to switch from and enterprise system to android and this is a good start on that journey. I ended up switching providers as well for the best 'deal' on the purchase price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased / luckily not drastically different from previous phone / like new features

    I would recommend this to a friend