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Customer Ratings & Reviews

Your price for this item is $736.99

Customer reviews

Rating 4.8 out of 5 stars with 1367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S9+ 64GB's camera quality, battery life, and screen size. Many also appreciate its ease of use, features, design, and storage capacity. While some find the price high, a few users mentioned minor issues with Bixby. Overall, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,367 reviews
  • Rated 4 out of 5 stars

    Love the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I getting used to the phone, Love the color of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome camera upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my s9+. Awesome upgrade to an already awesome phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another exceptional phone from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features you would expect from Samsung plus a few more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone But sometimes the phone blanks out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. I've had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very clear, great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very proud to have it. Nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera options and the resolution of The screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone for a beginner......................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options Android offers in the Galaxy S9+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung is improving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology continues to improve with every release.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it .needed a new phone for some time ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter is happy with the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're happy with the purchase of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a gamer, no smart TV products needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I only gave it three stars is because it's been powering off and on all by itself since I purchased it. Apps crash all the time. Even after phone has been reset it still has crash problems. I will finally take it in to get serviced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful screen and music sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, however, some of the features are not working properly. The edge lighting does not work when the screen is off. Also, the smart lock does not always unlock as directed, including either the google assistant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor cell reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone on same plan, cell reception is decreased compared to previous phone, Galaxy S6. S9+ roams, where the S6 had cell signal strength. Calls and text consistantly don't come through or get sent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. The only reason I gave it 3 stars is because I don't like that you can't change some backgrounds, like text background, to a personal photo anymore. They are pushing the themes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the way how the phone allows you to change the settings you like. I would have the touch sensivity imcreased a bit also i think alot work has to be done with the front camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because my boost service is better. I wanted a phone for boost thst unlocked and they sold me another sprint phone, noe i have to return another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    difficult to operate for beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have someplace to look to find how to operate camera. Paying over $200.00 for instruction book is TOO much for one on social security or anyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. I certainly understand that getting a new phone can take some getting used to and would love to make the process easier for you. Here is a link for the user manual that I hope will answer the questions you have. Pages 66-71 contain everything you need to know about how to use your camera and the things you can do with it (https://bit.ly/2AAmUqI). Also feel free to reach out to us at any of these outlets with any further questions. We are always more than happy to help!! Thank you for being a Samsung customer! 1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      4. Toll-free calling: 1-800-SAMSUNG ^Lo Samsung