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Customer Ratings & Reviews

Model:
SM-G960UZPAXAA
SKU:
6191420
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Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,590 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    The camera is what made this phone for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a iPhone X but still decided to try out the Galaxy 9 and I have to tell you there is no comparison between the camera on the iPhone vs the Galaxy 9. If you take as many pictures as I do you will love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing, its takes good pictures in bad lighting conditions and the slowmo function is awesome. You can create your own emoji and the phone’s processor is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the S9, it fits my hand well the screen is fantastic the UI has already updated to One UI its incredibly smooth and fast, I can see I will be using this phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am a big fan of apple products, camera on Samsung brings out the colors in photos much better to my taste.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    iPhone killer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone. So much easier to operate than an iPhone and no issues with the proprietary nature of Apple. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S9 is an incredible phone. Solid build quality, superb screen, very long battery life and easy to customize. I charge the phone once in 48-50 hours with decent use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for father's day. He loves it and is very happy with his phone. Picture quality is amazing. No hassle with Bluetooth connection and audio is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My best phone ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best phone so far. I’ve had it for 2 years without any issues. Best phone camera I’ve ever used & everyone who sees the pictures give it thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good over all phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone S9 unlocked, the phone for my needs is fast and efficient. It has many features and is easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Decided to go with an unlocked version bc it was on sale and it didn't come with all those extra apps the carriers put on them. Makes it easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    It's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine, however it is taking me a while to figure out how to maneuver it, or I have not find the time. I am not that excited about having it, as I have been about previous phones. Love the selfie camera, it takes nice and clear pictures. That all for now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I upgraded from an LG V20. Had some problems with background color at first but reboot solved the problem. Lots of customizability and takes great pics

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! I'm excited to hear that the Galaxy S9 is a perfect fit. ^Lo Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Kick@&& phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone I have had. The screen has flawless images and this thing is FAST! So long iPhone, stop being so proprietary. After all, it is the customers phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    best ive owned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lover this phone idk how many times i dropped it and it never broke very durable reliable and easy to use such a great phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purple! finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an a6 to this. the battery life is AMAZING and I have nothing bad to say about the phone. also the color is everything I've always wanted in my phone :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked & Working Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over a year now. I bought it unlocked so that I could use it on Cricket Wireless and it works just as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone after getting many recommendations from family and friends and it doesn't disappoint. It'fast with good camera and great software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iphone 5 with a bad screen to the S9 unlocked--I wish I had upgraded a year ago. Best Buy had the best price--$200 off, couldn't beat it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on sale and so glad I did. I have an s10 and got this for my wife. She loves it!! The screen looks great! Really good phone and fast!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 1 out of 5 stars

    Not a good choice if you want working features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this phone seems like a noticable improvement over my galaxy s5 active. However, the unlocked version does not work with the service provider features. I have AT&T and so far have found the voicemail app, wifi calling, and push to talk app not compatible. I literally wasted 7 hours with At&t phone tech support, and went to the store to get help. Finally a tech support agent told me the unlocked phones don't work with everything. Additionally, the S9 bought as the At&t $800 version is not compatible with push to talk yet. I even went to the verison store to see if features would work if I switched service providers. They have the same issues with unlocked phones. It is a good concept to buy unlocked, but, clearly the providers want you to buy their overpriced versions of the same phone. I gave this phone 1 star because the camera is nice, and battery seems to last long. Other than that for basic use, there was not much point in upgrading.

    No, I would not recommend this to a friend