Customer Ratings & Reviews

Took a chance on an unlocked phone versus specific to Sprint. Everything is working well and we BestBuy even honored a sale price that happened the next day.

I have been loyal to Samsung since the very beginning....however I was super disappointed in the screen touch issue early on after buying this phone. It all started when I allowed the phone to complete its first "update"! Huge mistake.....from there my screen has had touch problems and it's so hard because every day it moves anywhere it wants to. Today my keyboard is working fine but that could be a different story tomorrow! Some times I cant open apps from my home screen because the screen wont register my touch. A few times I've had to restart my phone just to see if it'll start reading my touch. I'm still hopeful for Samsung but this glitch is a BIG DISAPPOINTMENT for me! Other than that it's a great buy. I would reccomend any Samsung products as long as theres no new products with glitches.

I have had this phone for awhile. I like it a lot. Big screen, love the soft edge. Fast processor. Great resolution. love that it is unlocked. Expensive

Replaced a note 5 that could nolonger be updated didn't want to drop a grand on a note10 that will be outdated in 6 months when 5G technology comes in

With all the new phones out there to purchase. Sometimes the older solid phone work perfect. The Samsung S9 is an Ideal choice for its price.

I love my Samsung Galaxy 9 Android phone. The new Bixby works better than Siri and love the new features in the Camera mode. Does everything I need and expected.

Still has a headphone jack; beautiful phone; sometimes annoying software from Samsung ecosystem but easy to work around/customize; great battery life on Pokémon GO

Samsung didn't make huge updates on this phone, but I used to have S6, and I notice the difference. Its fast, smarter, has a good grip, and the camera is amazing

I bought this phone to replace iPhone 6s since iPhone battery was really bad. Samsung S9 is a great looking phone with full edge and so far is working great. Love it!

Just left Apple after 10 years of iphone. Happy with this choice. Great camera and beautiful display. Very easy transition. Prefer Google apps to the Samsung ones.

the battery in this phone and being able to hear someone on the phone . It makes my happy especially after owning the Samsung galaxy s5. It is a very nice phone

I love the s9. It has lots of features and an all day battery life. The curved screen can be problematic in a case.

This phone is a pleasure. I had so many issues with Apple iPhones. I needed a change and a more dependable phone aka hand computer. I highly recommend the unlocked s9.

Great phone, I have not got any problems with it, very fast, and Iook like I have no need to upgrade to a new phone this is just great.

The Samsung Galaxy S9 really has been fairly easy for me to learn to use, and takes such great pics! And the gal at Best Buy was So patient and helpful explaining things to me. We chose to protect it with a ZAGG Invisible Shield and an Otter box.

Great Cell Phone. Have never had an issue with it. Fantastic camera.

This is the perfect size phone in a time where huge phones seem to be the norm. It utilizes its dimensions to house a very nice display without having dead space.

As any new phone it takes some getting used to. I find the Bixby feature almost to inaccurate to use most of time . Maybe just me, but I have used Siri also and sometimes it was about the same. I will say if I could I would put Siri on this phone.

I just upgraded from the Galaxy S6 to the S9. The battery life is so much better, the quality of the pictures is better...the phone is overall very good.

I replaced my S8 with the S9 and I like the differences, it has the slow motion feature added and the emojis. The videos look really great on the screen.