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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,697 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned. Not only does it look gorgeous it works amazing. With its fast speed it's a sinch looking things up. I love that I can log into things using my fingerprint instead of remembering passwords. Just all good things

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerhouse phone great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy S 9+ is a treat the phone is very fast super responsive and a joy to use. I switched over from an iPhone so maki in g the transition was a little weird not difficult but was different. The screen is fantastic too absolutely love the infinity display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    S9+ is a great phone with great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and very good camera. The screen is a bit sensitive but once used to that it is just fine. Easy to hold and the camera has a few functions for improving your images and you can alter the speed of playback (slo-mo or super slo-mo) on your videos. Happy with this purchase, and happier with the discount.

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She wanted to switch from iPhone to Samsung. Initially had a learning curve and was not feeling that great. It was about the OS NOT THE PHONE. Now she loves it more than her previous I phone. Happy wife happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is unlocked, no nonsense bloatware from AT&T, Verizon or Sprint. Only drawback, no WIFI calling or other features specific to AT&T or Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Loving the phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just activated it yesterday. And I love the sound and the camera is a way better quality than my previous phone (which was a prepaid at&t samsung). The only bad or pitfall so far is that I am not able to access my visual voicemail. Could be a technical issue with at&t prepaid service and not the phone. I am not totally sure yet. I was able to use visual voicemail with my previous cheaper phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung's latest flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone, operates on the same playing field, if not higher than the iPhone X. Camera samples compare beautifully in lowlight conditions to both the Pixel 2 XL and the iPhone. Glass backed and premium materials are obvious based on the price tag.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Brilliant 6.2 screen super fast nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv many features of the Galaxy S9+, the screen has been improved its stunning, software is fast too, really like it. >> Has 2 big problems Samsung is the worst to upgrade software takes months or even a year on Oreo, the other has to much bloat ware is imposible to delete. its all double Apps same as basic Apps from Google. last thing BIxby is not useful at all. iF you like Android is the best on on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung phone I ever had. Over two years and counting. I never had a problem with the phone and it still looks like brand new. I recommend to always keep it in a case. Best phone ever!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone after using a Google Pixel 2 and I did not regret it. It's so fast brilliant and now its loud with the 2 Dolby Atmos speakers, so good I showed my wife and she was a long time apple user and dumped the iPhone X for this phone...WOW...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you want a a phone with great camera,Bixby assistance, love the superslow motion

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an Iphone 6s to the new Samsung Galaxy 9 plus and could not be happier! It took about a day to get use to switching from the IOS to an android but I am so happy I did! The camera is absolutely amazing and the phone has been incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great priced Samgsung 9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung phone user. I bought this phone used. It had been returned during the 14 day return periold. I got a great price on it and a 1 yr. Warranty. It took me awhile to learn how to use some of features. The camera takes grest photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable phone with a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the extra features, but the best thing is that it is actually a very good phone. If you've ever talked with somebody where the sound quality was awful, chances are good they were using the competitive system (can I use the name? - it starts with an "i"). The other system has good camera, extras, but is a lousy phone! This phone's camera system is excellent. Phone has plenty of memory. I bought an unlocked version so I didn't have bloatware taking up most of the memory. The ability to use a micro-sd card is a real plus. The only future drawback is that the battery is not user-replaceable. I must compliment the exceptional sales person at my local BB. Extremely knowledgeable and helpful. I even called the store manager to express my appreciation. He was way above average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints. I wish Best Buy would sell older model phons because they are so much cheeper than the current model and work just as well in my opinion for a fraction of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Samsung S5 this is a breath of fresh air. The performance is excellent and the improvements that I wished the S5 had are here with the S9+. Thank you to the guys at BestBuy for making my phone work with Boost Mobile!! You guys rock.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Takes great pictures!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy S9+ takes great pictures! I’ve had Samsung phones for many years, and they all are pretty much the same as far as being user friendly. Not a huge learning curve from older models to this one, which is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great upgrade from s7 edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, reminds me of the s7 edge, feels much more substantial in a good way however, also I like the camera and the new snapdragon 845 processor in it. All in all, a solid purchase and the phone is built to hold up and will hold its value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Overall Fantastic Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera and all of the shortcut options! The phone itself isn't too big, but the screen is maximized on the phone so you get a great picture. I am still trying to figure everything out but there are so many neat features to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone, lightweight, fast, and great camera quality. No complaints.

    I would recommend this to a friend