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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,697 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy the day after the release day and it has all the features described. Overall, I am extremely satisfied as I've been waiting for the S9+. The camera is amazing and all the other features are as described.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone great camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only like Samsung phones. I was hooked since the Samsung Note. My old phone was 4 years old before I replaced it. No problems with my phone. Pictures are clear and look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was my husband’s first android phone. He is very happy with the versatility of the android system and he loves the camera. Downside to switching from an iPhone to android? Harder to transfer his data, even using the cord adapter provided, so he manually downloaded his apps again. He also lost all his progress in his games.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AusomeMomma, thank you for the feedback! We are so glad that you chose to be a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Android Phone, lots of features. Power user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google pixel 2 XL and the Galaxy Note 8 in addition to the Galaxy S9 plus. Even though I updated my Note 8 to Oreo 8.0 the Galaxy S9 plus has different software features. The S9 is faster than my Note 8. I find my self going back and fourth between my Pixel and S9 plus. My Pixel is quick and simple but lacks hardware and software features. The S9 plus is the complete package for a power user, I aslo have a 400gb card in it and it runs without a hitch. Finger printer scanner was moved to a better place also. I would rate my phone's : 9 plus (1), Pixel (2) and Note 8 (3).

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung has impressed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift for my dad for Father’s Day & he absolutely loves it. The camera is super awesome. I’m so very impressed with this phone that I’m considering switching to Samsung. Absolutely Love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    An amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from software to hardware is great on this phone. Camera excells in low light situations and software is quick and snappy unlike older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung phones for many years. Their products are always quality and have great features and easy to use. I finally upgraded an older S6Edge+ to the new S9+ and I have to say, I am very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my GS9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this about 8 months ago and I have to say I've never been happier with a phone. Very fast on all applications, no lockups when running programs, and I love the fingerprint unlock feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Living up to all the hype.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S4. Took my new phone to T-Mobile, along with my old one and had my new phone all set up within 30 minuets. The pictures, and videos are awesome. I am really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very nice camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right. Been using this for long time but i don't have a problem on this. The camera and other features are really very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered my phone and was so anxious, once recieved I fell in love. So fast, screen clarity is wow and picture quality is insane. Also recieved it with trade in promo and such a great phone at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have an old phone for the last three years, I decide to update myself with a new phone, and the S9+ was and it is so easy to adapt with so many features I never tought a phone could do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this phone didnt have a curved edge, it would be the all around perfect phone. I am constantly being told how beautiful my pictures and video are from apple users. I love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my girlfriend. This is her first Android phone and she immediately fell in love with it. I personally like the fact that it's unlocked and can be taken to any carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 4 out of 5 stars

    great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes great pictures, easy to use. sharp looking phone

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    It's a good phone, and a good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like this phone. It's sleek, stylish and functional. My only problem is that I haven't found a way to rebind the Bixby button to quick launch some other app. Otherwise amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't spend money on expensive phones but I love Samsung and I am loving this phone. It has a tremendous amount of features you will fall in love with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great quality pictures. Like the screen and the colour lilac purple. The emoji you can create is also great you can also use facil recognition. REALLY like the phone and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Beautiful Phone with everything you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! What an upgrade with so many features! Easy to use and with so much memory add apps as needed. I had an Android and so it was smooth transition. I recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has handled everything thrown it well thus far, from surfing the web to running multiple apps. The camera is also very good. Really love the type-C charging port over the micro-usb.

    I would recommend this to a friend