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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,697 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Galaxy S9+ works great. It is also very attractive. And, I usually only have to recharge 1X/day (overnight)!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    So Many Awesome Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a phone the new camera is Amazing. Bixby Rocks... Speaker clarity is great. Selfie App is way to much fun. Love my new phone!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Large enough for me to see type and pictures are great. Go get you one and you want be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design,Great Pixel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love for Samsung Galaxy Phone i have own all of them but unlocked Samsung Galaxy S9 Plus is international and Multi-Carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very easy to use, awesome Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning new things about this phone, and I would recommend it for someone looking for a great camera and awesome volume.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 3 out of 5 stars

    Great Screen the Rest Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the 9+ but I'm under-impressed. I got it cause I've never had a Samsung phone before so I tried them. The only great thing is the display, it's super sharp. The software is basic Android, but for some reason they added Bixby instead of Google Assistant. There's not an easy way to disable Bixby. For some reason Samsung displays advertising on their Health app. I was going to return it, but I'll keep it. My old phone was a One Plus 3T, and it was great. I'm pretty sure I'll get another OnePlus in about a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Your new favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has great battery life. The look of the curved screen is really amazing but in practice can take a bit to get used to.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a S6 and I couldn't be happier with my purchase. Bixby is the only thing I do not like about the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Meets My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime prepaid customer, this is my first upscale phone. Pricey, but I am enjoying the upgrade. Praying I don't have a problem as I just had a bad experience with Samsung Customer Service with one of its mobile wearable products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new Samsung S9+ to replace my old Samsung S7. Love it. Though I have to say it is a little big, but worth it for the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Slit fit, easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone with lot of features. Great camera which is really a replacement for costly DSLR camera in the market today.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Non-Stop Compliments!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and video are impossibly clear.. Best phone you could ever have. My Wife thinks its the best thing since sliced bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was carrying a Samsung S5 and had put off buying a new phone for a very long time. I have always been an Android user. I am completed thrilled with my new S9+. As with all Samsung phones, the cameras are amazing. I love the size. I love everything about it. But as much as I love my new phone, what made it even better was the experience I had when purchasing my phone at the Evansville store. A young man by the name of James made the whole process a breeze. For me it will be Samsung forever.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever had. Fast, beautiful, and very very clean. So glad I got the plus version. Pictures are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung produces a great phone. Ease of use, camera. No one has a better screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Never used an iPhone but know for sure it just c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone/camera combo I've ever used! Pictures/videos are outstanding quality...very satisfied with this Best Buy purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with this phone. Good battery life, fast processor, fast charging, great storage space with added memory card.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of samsung phones, but this s9 plus is really great. I love the camera. The watch is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    I loved this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a an iPhone 6S and I changed it to the Samsung in summer of 2018 I liked the phone prety cool fast, and lot of features. The only problem I had is when I use the phone over a 3 hours or use two apps + charging it start to get so hot so I wonder what's the problem or the issue it causing that. My friend does not have the same issue even though we have the same phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung does it again !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first plus phone and it's awesome The posibilities are endless. Great video and audio.Cant wait for the next version.

    I would recommend this to a friend