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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,697 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, better than the s8, great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a great phone. It does all the things I would expect it to do. It is fast, reliable and easy to get set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with AMAZING Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Phone for my fathers birthday and he loves it. It was a huge upgrade from what he had before and I'll be honest... As I was setting the phone up I considered moving back to Android from Apple. He loves the sound on the phone and the display is impressive. Nothing negative to share about the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen is the only reason for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like your phone as a statement, then get it. however don't expect fast software and security updates. Samsung as a android phone manufacturer does not provide security updates and software updates as quick as other manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter for her birthday in December and can't wait for her to open it. I fell in love with it, just playing with it in the store. She has a Galaxy 6 so this will be a major improvement for her in terms of screen size, memory and function as she finishes her last year in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just up graded from an galaxy S5 and this is a wonderful up grade. This was bought as an unlocked phone so that I could stay with my current provider Straight Talk and after the purchase of a new semi that would fit this phone, the transition from the old phone to the new one was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but slippery...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good phone. I do like the wireless charging. BIixby is a bit annoying, but I am assuming once I get used to how it works it will get better. I find that it consumes more power when I am steaming music than my last phone, but still not bad. I gave 4 stars because it is very slippery. In first five days after purchase it has slipped off tables or my hands and fallen to the floor and cracked three glass Zagg screen protectors. Definitely need to get a case for this one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic cellphone. Many bells & whistles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered because of all the positive reviews from experts. Not disappointed at all. I still have many things to try such as the feature that turns your picture into an animation or caricature! What made it more affordable for me was the option of having up to 24 months to pay it off with no interest charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars for how amazing the phone is. My wife loves it but the only reason it’s not 5 stars is the fact that Bixby is kind of limited on the things it can do. Just for an example, unlike Siri, Bixby can’t “listen” to a song and tell you what it is, unless the song is in your library already. Just one of a few more things that I’d change, but still all around amazing phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in looking for a Gallaxy S9+ and they found one that had been opened or refurbished. I think it had only been opened. I was tod it was gold and I said that is fine. It works great and the price was very good. Using it daily and satisfied with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlocked phone-excellent staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone buying experience ever! Old sim card out and into the new phone. Test phone. Paid for the phone. Out the store in 20 minutes. Never would have happened that quick at the service carrier store! Smart Switch app to transfer everything over at home and done! Only unlocked phones from now on,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung Smartphone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device with a large screen and the best cameras ever in a Samsung Smartphone. The processor is fast, which makes multi-tasking seamless with several apps running concurrently. The stereo speakers and the video quality are excellent. I am thoroughly satisfied. It is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cant go wrong with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy S9+ at Best Buy. The sale went easy and I was able to walk out with the phone with no money down & zero interest. The phone itself is incredible. My son is an avid iPhone user and confessed my S9+ was better than his I-device. Im very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Happy with it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought an IPhone X, was wanting one based on style and company reputation (and because I was upset with Samsung for putting my pics in Google Cloud). I learned immediately that X doesn't draft texts like SAMSUNGs that's very important for me since I'm such a slow texter. So, I returned it and got this one. I have yet to utilize the awesome features seen on the store demo. Larger screen, more space, and great speakers compared to my J3; Nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    I am still learning this new phone and its feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras seem being high quality. The bio metric verification is great. Need more ring options. Calls are clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pretty much been a diehard Apple fan from day one, but I wanted something different for a change. I chose the S9+ because of the great screen and fast software. To top it off I was able to get a great deal on a chromebook when buying this phone and a free micro sd card from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my husband. He likes the phone very much and uses it to play his fave game, listen to music and to watch movies online with our daughter. The phone camera takes amazing pictures. Another cool thing about the phone is that you can make your own emojis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products! Operation flawless so far. Paid the extra to get a phone not connected to a network because I hate the carrier bloatware! GET A CASE! Rounded edges everywhere make this a slippery devil...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift !! My husband loves he's new galaxy s9 plus!!! He had a galaxy s5 with a cracked screen he had bought form a family member like from 2 years ago and i didn't like it so i decided to buy him a brand new cell phone & he likes it a lot!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine even after I broke screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it several times without mishap in my expensive Samsung phone case, finally dropped it on a corner an cracked screen on the front bottom. Still working good, purchased a waterproof case so screen still protected from my clumsiness. Phone does get overheated at times, especially when charging and using battery draining apps at the same time.

    I would recommend this to a friend